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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
438 Reviews
Call Service Center (218) 623-6951

438 Reviews of Volkswagen of Duluth - Service Center

Sort by
November 23, 2023

Quick and efficient in putting my snow tires on before the Duluth winter and noted that my wiper blades needed to be changed as well. More

by QWERTY
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2023 -

Volkswagen of Duluth responded

Thank you for choosing VW of Duluth to get your vehicle ready for winter. Stay safe out there!

November 23, 2023

Dealership was clean the workers were friendly and professional. The work was done in a timely manner. A job well done. More

by RKD1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
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Nov 29, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for our team regarding your service visit. It's great to know you had a positive experience while getting your vehicle serviced.

November 19, 2023

All was speedy and smooth. No xxxx ups. Appreciate them being flexible and taking care of our vechicle as priority as we were traveling out of state. More

by steven.sandstrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 18, 2023

They communicated well about what the quotes for my car and they were all very nice people. More

by ANDERSON.BRENNEN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for letting us know you received excellent communication from our service team. Your review is appreciated.

November 17, 2023

Brought my car in for the 70K service and it seems to be running better than new. More

by wrudie1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for trusting our service team with keeping your VW running like new. Your review is very appreciated.

November 17, 2023

Very good communication with Daniel I still have an issue with the information module which we have set up an appointment to correct More

by david@cbslumber.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for Daniel and his communication. Your review is very appreciated.

November 16, 2023

Prompt response to making the appointment, courteous and knowledgeable service desk personnel, made a service visit a pleasing experienc.e More

by stancy_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for this great review! It's great to know you had a great experience with our service team.

November 15, 2023

Easy to deal with the service department and always get prompt updates from them on status. More

by JKSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

Thank you for taking the time to review your visit and experience with our VW service team! We're glad to hear it was easy for you!

November 15, 2023

Thank you Daniel for your support and doing extra to fix my car. I really enjoy working with you. More

by MARKBOAT2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2023 -

Volkswagen of Duluth responded

It's great to hear that Daniel stepped up and helped you get your car repaired. Thank you for the great review!

November 14, 2023

It was very pleasant getting anything done at VW, great knowledgible staff! I enjoyed it! More

by klmmetcalf524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Nov 14, 2023 -

Volkswagen of Duluth responded

Thank you for the great review. It's great to know that you had an enjoyable experience with our service team. We look forward to seeing you in the future.

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