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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
438 Reviews

438 Reviews of Volkswagen of Duluth - Service Center

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September 14, 2023

They did a thorough inspection and repair of my Passat they also delivered my car More

by byrnsgreenhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the great review as well as trusting our service team to inspect your Passat!

September 11, 2023

Fantastic job and great customer service and support. Very friendly and knowledgeable customer service. Thank you! More

by rizzi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

Appointment was easy to schedule, service was done quickly and communication was great! I would highly recommend VW of Duluth. More

by jkrapids
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Volkswagen of Duluth responded

It's great to hear that it was easy for you to have your vehicle serviced with us! Thank you for your recommendation.

September 11, 2023

They have a very Friendly staff who makes a big effort to make you feel comfortable and appreciated. More

by jetjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Jensen, Anjay Lindgren, Amber Blaylock
Sep 26, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for our staff! We appreciate your support.

September 01, 2023

I was pleased that compared to last time, I got out in an hour including drive in and paying. More

by 1oma-opa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Sep 06, 2023 -

Volkswagen of Duluth responded

We're glad it was a quick and pleasant visit! Thank you for visiting for your VW service needs!

August 31, 2023

The team goes above and beyond to help find the perfect fitting vehicle. I would go through them again! More

by jstina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Mosher, Serina Sprecco, Curt Jensen
August 30, 2023

Amber was able to arrange to evaluate our issue and have our issue repaired while we waited. She was professional and informative . Her customer service was excellent. More

by ELROD2556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
August 22, 2023

I enjoy my interactions with the folks at VW of Duluth. They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area More

by davejohnson10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Volkswagen of Duluth responded

Thank you for your great review as well as the feedback pertaining to the music. We appreciate you trusting our team with your service needs.

August 19, 2023

Lacked communication about when to pickup my vehicle and when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my ve More

by kdosan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Aug 24, 2023 -

Volkswagen of Duluth responded

Thank you for your feedback concerning the miscommunication regarding the hours. We apologize for causing the inconvenience.

August 18, 2023

Dan at service department was spot on with appointment. He explained service check up and sent a video of service completed. Thank you More

by bdkuczenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Volkswagen of Duluth responded

Thanks for the great review and shout out for Dan! We're glad you enjoyed the video as well.

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