438 Reviews of Volkswagen of Duluth - Service Center
They did a thorough inspection and repair of my Passat they also delivered my car they also delivered my car More
Fantastic job and great customer service and support. Very friendly and knowledgeable customer service. Thank you! Very friendly and knowledgeable customer service. Thank you! More
Appointment was easy to schedule, service was done quickly and communication was great! I would highly recommend VW of Duluth. quickly and communication was great! I would highly recommend VW of Duluth. More
The team goes above and beyond to help find the perfect fitting vehicle. I would go through them again! fitting vehicle. I would go through them again! More
Amber was able to arrange to evaluate our issue and have our issue repaired while we waited. She was professional and informative . Her customer service was excellent. our issue repaired while we waited. She was professional and informative . Her customer service was excellent. More
I enjoy my interactions with the folks at VW of Duluth. They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area has a comfortable chairs and tables to work at. My only suggestion would be to lower the volume on the ambient music. It can be a bit distracting if you are trying to focus on work. More
Lacked communication about when to pickup my vehicle and when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my ve when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my vehicle and the dealer was closed and I was not told until the next day what was wrong with my car. More
Dan at service department was spot on with appointment. He explained service check up and sent a video of service completed. Thank you He explained service check up and sent a video of service completed. Thank you More