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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
439 Reviews
Call Service Center (218) 623-6951

439 Reviews of Volkswagen of Duluth - Service Center

Sort by
July 31, 2023

Wrong part ordered, 3 days later, overcharged (was told about ($1200…bill was $1800). Had to call to deposit credited back to me. The least ya could have done is washed my car! Not impressed. More

by rblyttle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Blaylock
Report | Print
July 28, 2023

Amber did a great job helping me! Service was fast and efficient as it always is. More

by patsterner20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for this great review of Amber! We appreciate your support of our service department.

July 28, 2023

Clean and comfortable experience. Dan was professional and a great listener. It was clear that he knew his job well. More

by Ruggedspruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your review and recommendation of Dan! We look forward to seeing you in the future.

July 28, 2023

Dan was very friendly and very easy to communicate with. A pleasure to work with. More

by Mike A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for the kind words for Dan. Your review is very appreciated.

July 28, 2023

Excellent service. Couldn’t say it better in more than the fifteen word requirement for this review. More

by PENG821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Volkswagen of Duluth responded

Excellent service says it all. Thank you for the great review!

July 28, 2023

Very professional In their communication in dealing with me. The service department was skilled and customer friendly. More

by marrow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Isola, Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review of our service team!!

July 28, 2023

Quick, efficient, thorough & kind. Thx VW Duluth…..I will definitely go to VW again. Thx More

by jaynehaugejorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for bringing your vehicle to the VW of Duluth Service Department. We look forward to seeing you in the future.

July 27, 2023

Scheduling online was quick and easy, service was friendly and fast. I will be back More

by saranardodavinci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

It's great to know that your entire experience was easy. We look forward to seeing you in the future.

July 27, 2023

Had a positive experience bringing the care in for the scheduled 10,000 mile servicing. More

by bjohnson310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Report | Print
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for visiting us for your service. Your review and support is very appreciated.

July 24, 2023

Service department is great. Dan Huffman is awesome to work with. 5 Stars.. I rate VW of Duluth as 4 stars due to some previous post sales issues I had prior to getting our curre More

by deanmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen
Report | Print
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