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Volkswagen of Duluth - Service Center

Hermantown, MN

4.7
439 Reviews

439 Reviews of Volkswagen of Duluth - Service Center

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July 24, 2023

Love the email video of the inspection on the vehicle. Communication is very good. Service is great. Need some one to help me program my car for charging More

by dpederson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

It's great to know the video was helpful. Thank you for the great review!

July 24, 2023

Expensive troubleshooting, no repair was needed. Easy process and courteous people. Investigating a noise, we needed to know, now we know. More

by LESHAZELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your review of your service visit. We're glad we were able to get you the info you needed.

July 24, 2023

It was good. I don’t like filling out surveys. The survey is the only bad thing about my experience. More

by kennaboltonholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Savoye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Korhonen, Amber Blaylock
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for the great review and feedback of your visit!

July 21, 2023

Rob is the best! ! I would recommend their service to everyone. Thank you very much. More

by drule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

Your recommendation is very appreciated. Thank you for being a loyal VW of Duluth customer.

July 20, 2023

Thanks for not under coating my car , You made both appointment . Undercoating a car is what $100.00 materials ? you charge over $800.00. and you passed it up? More

by Danjarvi466
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Thanks for the great service! Got the work done on time as promised and even washed my car! More

by gregorylingenfelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
July 17, 2023

Dan was great at looking at the problem and quickly warranty-ing it out. It was a body issue and not mechanical, but parts shouldn't fall off a new car, so he didn't quibble over warranty or act like More

by thekelseys2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

It was a good experience as always. It was just for an oil change so no hard decisions. More

by bfolger5580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Blaylock
July 14, 2023

The service was great, fast, and the representative who helped me was awesome. Great experience, happy to be a customer. More

by seandalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for your great review and it's awesome to hear you are a happy VW of Duluth customer. We appreciate your support.

July 14, 2023

Serina went out of her way to make sure we were satisfied with our deal she was great! More

by mikerocklin50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Serina Sepccio
Aug 03, 2023 -

Volkswagen of Duluth responded

Thank you for this awesome shout out of Serina. Your review is very appreciated.

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