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Volkswagen of Eau Claire - Service Center

Eau Claire, WI

4.6
248 Reviews

248 Reviews of Volkswagen of Eau Claire - Service Center

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April 17, 2023

The service on our Honda Accord was completed in a timely fashion. Thank you all More

by 123AREYOUSMILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzanne Ashley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Weinfurtner
April 16, 2023

Great experience. Staff is always friendly and helpful. We recently purchased a new Honda and the transaction went very smoothly. Follow up bt sales people was exc More

by WILSONMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Nelson was thr primary sales person we dealt with and he was great!
April 16, 2023

Awesome customer service. Went above and beyond what they had to do. Would recommend to anyone. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
April 16, 2023

Great service as always! Staff is friendly, knowledgeable and always go above and beyond to make sure customer is happy! More

by WENDYHEFFERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asher Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Always very professional. It’s a pleasure to take my car for service. I feel very confident about all aspects. More

by sargeantR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

The staff are kind and knowledgeable but I was disappointed there was seemingly nothing they could do to fix my car's issue. More

by Lydia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 12, 2023

Efficient & thorough service. Documented service checks and service discount applied at conclusion. Very happy with my 19 years of service with this dealer. More

by JEANNEFWEIERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

Check engine and epc light came on 20 miles after the oil change, shifting weird. More

by GRACEKD714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
April 11, 2023

The folks at Ken Vance VW left nothing to be desired. Came in for a service appt, where Jon and newbie Tyler treated us like royalty, and ended up leaving in a new car because Pat and James and Logan gav More

by S2nPam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Neid
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Waroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Kyes, Jon and Tyler in Service
April 11, 2023

Best service around, very helpful and courteous, knowledgeable. No pressure for extras. Would not change a thing. More

by WOOGIE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Scobie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Whitman, Westley Hoyt