Search
Back

Volkswagen of Edmond - Service Center

4.6

163 Lifetime Service Reviews

14220 Broadway Extension Hwy, Edmond, Oklahoma 73013

163 Reviews of Volkswagen of Edmond - Service Center

Sort by Write a review
March 21, 2019

"Amazing "

- Laurieahall

Very hupful and enthusiastic staff. Nice coffee machine in the waiting room. Qick and effuecient service from employees. I liked how my car was clean after too. I will definitely be returning for service at vw.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : New guy with long brown hair
March 20, 2019

"New ECM, oil change, and passenger blinker"

- jhill034

Customer service and overall maintenance of my daughter's Jetta was fantastic. Staff was very knowledgeable and provided appropriate feedback. Everyone was super friendly. The only reason I am giving it 4 starts instead of 5 is because there was a misunderstanding on what needed to be fixed after the quote was given. A key was ordered and programmed for the vehicle that I didn't state I needed after the quote. I went ahead and purchased the key considering it was going to be something we needed in the near future. No big deal. I will definitely bring the Jetta back to be worked on in the future.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Button
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 19, 2019

"Jetta Service "

- odfigueroa7

Service was great when my car lost engine. They did everything possible to get my car back on the road ASAP. Big thanks to Michael. He gets 10 stars from me.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Button
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 18, 2019

"Oil change"

- danelleminton

The people at VW of Edmond are awesome! They were attentive to my schedule and needs. I would highly recommend them to anyone! Excellent service!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Benge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Michael Button
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Craig Chancellor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 15, 2019

"Excellent Service Experience "

- mlyle52

I cannot day enough positive things about the service that Justin Pierson provides. I trust him and depend on his expertise. Thank you for a good experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 15, 2019

"Great customer service, great results"

- Chance

Juston in service was great, absolutely the best customer service that I’ve ever experienced with any of my vehicles, not exaggerating. They were able to diagnose the problem and get it repaired and were very conscientious of trying to get it done right without “overselling” or making me buy stuff I don’t need. Very satisfied, did take some extra time than expected but that was fine.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 14, 2019

"I got in at my appointment time and I was out at the time th"

- lfmlny

I gave the rating the way that I did because of the promptness the cleanliness the friendliness of the service.Also they checked some things on the car that were happening that they did not charge me for since they could not find anything wrong.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Button
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 14, 2019

"Oil change"

- Rebecca Fountain

Justin took care of us 100%! He fit us into the service schedule at the last minute with the knowledge we had to take the vehicle out of town. So thankful!!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 13, 2019

"Fast service"

- DRBOBSMITH

Overall, just a great experience. Juston is the best and makes it a smooth service visit. Quick and great service on all of my cars.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 12, 2019

""Open Arms" "

- markbryan

I recently found myself reaching out to VW of Edmond to help out with service related issues that I had been having with another dealership. I wasn't sure what the response would be since I didn't have a business relationship with them but they welcomed me into the family with open arms. Not only did they resolve the immediate issue but they also discovered some other problems, inflicted by the previous dealership, that could have dug deep into my bank account had they not been resolved immediately. Robert Benge, Justin Pierson and Ryan Blackwell worked with me and the other dealership to not only make sure that my car was fixed properly this time, but that the other dealership would pay for the parts and labor to get me back on the road. My experience with VW of Edmond has been nothing but great so far and I highly recommend them to anyone who is looking to purchase a new VW or needing to have theirs serviced.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Benge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Justin Pierson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
1
...
1 - 10 of 163 results