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Volkswagen of Fairfield
Fairfield, CA
47 Reviews
Volkswagen of Fairfield is the second dealership owned by Fairfield Automotive Partners, a partnership between two family-owned businesses – the Denver-based Schomp Automotive Group and Third Set Partners, an African-American company based in Northern California.
Volkswagen of Fairfield operates under the One Price. One Person. One Hour.® philosophy, and offers guests “A Better Way” to experience auto sales and service.
“A Better Way” means providing guests with a superior experience while creating a healthy work-life balance for employees with excellent career training and advancement opportunities. It also includes robust community involvement and philanthropy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 47 reviews
April 10, 2024
Candy helped me get the truck I wanted. She was knowledgeable and took time to explain no pressure. I love my truck. She was knowledgeable and took time to explain no pressure. I love my truck. More
by ichigomilk1
Employees Worked With
Helpful March 31, 2024
terrible service and abuse of consumer charges, absolute despotism towards customers and racism when being treated despotism towards customers and racism when being treated More
by Rosa Baltazar
Employees Worked With
March 28, 2024
Working with Mike was a fantastic experience. Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 Great customer service and made buying a car a very pleasurable and seamless experience. 10 outta 10 More
by ronangold
March 19, 2024
I had a great experience at Fairfield of Volkswagen and the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. the dealership owes that to Mike. Mike was easy to reach and clear on next steps as he walked me through the car buying experience. More
by iamjoegarcia
March 15, 2024
Susie sales rep was awesome she is the best I enjoyed working with her on purchasing my Tesla model s working with her on purchasing my Tesla model s More
by Cass
March 01, 2024
Wonderful people Mike was the best had the best experience. He made me feel very special and answered every question patiently experience. He made me feel very special and answered every question patiently More
by mouse15jc.jc@gmail.com
Employees Worked With
January 24, 2024
It’s an easy straightforward shopping excperrience. I highly recommend this dealer. They made it easy! I highly recommend this dealer. They made it easy! More
by Caroli
Employees Worked With
January 23, 2024
The dealership is excitedly helpful and knowledgeable. Candy, Kenny, and Jon were professional in helping get the my Jetta. Candy, Kenny, and Jon were professional in helping get the my Jetta. More
by phoebesart
January 17, 2024
I have been searching for the right preowned car for several weeks, and though I have not found the right car yet, I definitely found an awesome dealership at Volkswagen Fairfield. The customer service several weeks, and though I have not found the right car yet, I definitely found an awesome dealership at Volkswagen Fairfield. The customer service was amazing and my salesman was Jaymes. I’m actually hoping that when I do find the right car it’ll be from Volkswagen Fairfield just so I can have that quality customer service. More
by christinefriis
Employees Worked With
January 14, 2024
I just purchased a 2013 Ford Edge from VW of Fairfield. . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in . I like to say what a great experience!!! Mike Marshall, one of the car sales specialists, was super amazing. He did an excellent job assisting me in my purchase. Not only did he respond to my internet request.. he took his time to go over every detail from the many questions I asked him... I bought the car for my wife and told Mike what I was looking for and what her needs were.. and with no pressure from him, he helped make it happen.. And did I mention the showroom at VWoF? Wow, it's a state of the art.. I've never seen anything like it.. not only was it beautiful but the staff was friendly ,and inviting!! I am telling everyone that if you're looking for a car new or used well, this is the place VW of Fairfield... I was I could give time a million stars 🌟 🤩 !!! Thank you, Mike Marshall and the team at VWoF... !!! More
by Johnalston10
