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Volkswagen of Gainesville

Gainesville, FL

4.6
1,128 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,128 reviews

January 04, 2022

I had a problem with the car shortly after I drove off the lot and had to end up paying to fix the problem myself for a 40,000.00 dollar car the sale manger Tony has yet to return my call so I took care o More

by HERCULES1969
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Frierson
Feb 25, 2022 -

Volkswagen of Gainesville responded

We apologize if we've disappointed you. If you'd like to tell us more about your visit, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Feb 26, 2022 -

HERCULES1969 responded

I just want to say it is just a shame that you still have people working for the dealership that knowingly knew that there was something wrong with the bumper but did nothing to correct the mistake but instead put the blame on the customer. I have seen a lot of crazy things but this took the case.

January 03, 2022

I have seen Aubrey and Taylor, they were helpful and welcoming. They showed their best during my purchase process and trying to have my satisfaction all the time. More

by Hisham Khafaji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Mowery
Jan 23, 2022 -

Volkswagen of Gainesville responded

Hisham, we're delighted to hear our team members Aubrey and Taylor were so helpful! Thank you for the fantastic review!

January 03, 2022

I was taken care of and treated very well at this dealership, the sales lady was helpful and still is with questions. I may buy a second Volkswagen here again. More

by MIGUELANGELPINERO1897
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Szlachetka , Hannah Chayka, David Shoenberger
Jan 23, 2022 -

Volkswagen of Gainesville responded

We're happy to hear you enjoyed your visit with us! Thank you for the kind review!

December 31, 2021

We were given proper attention to our requests until we finally closed the deal at the price we wanted More

by GUILLERMO FUZY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camryen Mingee, Matt Farnham
Jan 23, 2022 -

Volkswagen of Gainesville responded

Thank you for the wonderful review, Guillermo!

December 02, 2021

This is our 8th VW from VW of Gainesville. We alway get great service. Most recently, they worked to make a deal happen for our daughter’s first solo car purchase More

by eric .Landes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip LaGrand, Tony Frierson
Dec 15, 2021 -

Volkswagen of Gainesville responded

Eric, we're delighted to hear our team always makes your visits so special! Thanks for making us your go-to dealership!

December 01, 2021

Very nice people but I thought the car had more of the advertised extras. Lots of do nothing buttons. More

by carollockhartcullen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aubrey Mowery
November 29, 2021

They have friendly staff. Both the sales and service teams are knowledgeable and very helpful. More

by Ricky P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, David Shoenberger, Matt Farnham
Nov 30, 2021 -

Volkswagen of Gainesville responded

Thank you for the wonderful review, Ricky!

November 13, 2021

took care of everything online. i drove 2 hours to pick up my truck and give them my trade More

by abc1951c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, Bree Vandal
Nov 23, 2021 -

Volkswagen of Gainesville responded

Thank you for the great review!

November 07, 2021

Was greeted immediately when entering the lot. Friendly professional and clean environment. Alex was a pleasure to work with More

by arjohnson121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Maldonado
Nov 23, 2021 -

Volkswagen of Gainesville responded

Thank you for sharing your appreciation for our team member Alex!

November 01, 2021

all done over the net. drove 2 hours to pick up my used truck. decent price. excellent trade. left happy More

by abc1951c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, Bree Vandal
Nov 23, 2021 -

Volkswagen of Gainesville responded

We're delighted to hear our team made your visit worth the trip! Thanks for the great review!

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