Volkswagen of Gainesville

I found the communication to be exceptional by all members of your team. Everything was well explained. Total professionalism. Thank you for a great experience. members of your team. Everything was well explained. Total professionalism. Thank you for a great experience. More

At the moment, I am not impressed with VW. I purchased a brand new 2021.5 Atlas, and now, it already needs a new radio. In addition, when it was being serviced, they didn’t pull my car around for me, and I brand new 2021.5 Atlas, and now, it already needs a new radio. In addition, when it was being serviced, they didn’t pull my car around for me, and I had to ASK to be escorted to find my car. Once we found it, the front end was completely parked into a bush. Very disappointed with the service so far. I gave a 3 because Rich is very nice and attentive, and the Atlas would be a 10/10 if it didn’t already need to be fixed a week in. More

Very positive experience with Volkswagen of Gainesville! Cameryn worked with us to ensure we found a car that checks all the boxes and more. Couldn’t be more pleased with the entire process! Cameryn worked with us to ensure we found a car that checks all the boxes and more. Couldn’t be more pleased with the entire process! More

I did all this earlier but I'm glad I had the opportunity to do this again. I've had more time to think about the things that have happened. The car I traded in was the same year as the car that I purchased. to do this again. I've had more time to think about the things that have happened. The car I traded in was the same year as the car that I purchased. I had just put two new tires on and a new battery in. I did not think until after I had gotten home how about the fact that oh my goodness I'm probably going to have to change my battery again! I had to bother the salesman about changing the battery. He said that was fine but I'm going to have to pay a service fee! To me that's bad business. I had to buy my own battery I put my own battery in and I had fixed my own situation with my battery. I don't know why I have to pay somebody else to do that! I know he said for safety reasons and insurance. But just give me my battery and I will do it myself. Then I did not have enough sense to check both of the fobs to see if they both worked and when I get home of course one did not work! So even if I didn't want to go back to exchange batteries I would have to go back to get a battery put in the fob! Then I also noticed as I was driving in the evening the whole interior of the windows were all smeary I could hardly see so I don't know who did the quick clean-up job but it was not done. So I asked again of my salesman to have my car cleaned up when I got there. I hope all these things are rectified. I know everyone there was extremely Pleasant! I had an excellent time and everything went well. Although I said I didn't want a payment over $400 and I'm ending up with a payment of $454. I guess you could say I didn't have to get the car. Maybe I shouldn't have but I do love the car so far. More

Camryen did a nice job helping us find and purchase our car. We got a 2017 VW Golf Alltrack SE through the dealer. We were drawn to this car and dealership due to the offering of this car “certified pre-ow car. We got a 2017 VW Golf Alltrack SE through the dealer. We were drawn to this car and dealership due to the offering of this car “certified pre-owned” and the detail of the dealership. More

The whole experience was straight to the point- price was right, no typical dealership messing around. They delivered my new car to my house and picked up the trade in The whole process took maybe 15 mins. right, no typical dealership messing around. They delivered my new car to my house and picked up the trade in The whole process took maybe 15 mins. More

The VW team did a great job throughout the purchasing process and made the experience very enjoyable. I Would certainly recommend to family and friends. process and made the experience very enjoyable. I Would certainly recommend to family and friends. More

Outstanding even after I purchased the vehicle several weeks later still had questions. And boom answers same day. So far we recommend purchasing vehicle there. weeks later still had questions. And boom answers same day. So far we recommend purchasing vehicle there. More

I appreciated the way Phillip came in on his day off, when he did not have to. This was the second Volkswagen we purchased from VW of Gainesville with Phillip as our salesman. He was very professional an when he did not have to. This was the second Volkswagen we purchased from VW of Gainesville with Phillip as our salesman. He was very professional and very informative on the vehicles we were interested in. Definitely would recommend him to other people who were interested in purchasing a vehicle. I would also like to send many many Thanks to Miss Bree. She went above and beyond to help us purchase our new Volkswagen Jetta. She was very professional and went well out of her way to make us lifetime customers. More