
Volkswagen of Gainesville
Gainesville, FL
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I must say I’m not an easy customer, I always fight for my money and I like to get my money’s worth and at VW Gainesville Dwayne pretty mush took all my questions and arguments and had the patience to work my money and I like to get my money’s worth and at VW Gainesville Dwayne pretty mush took all my questions and arguments and had the patience to work with me and that goes a long way. Along with Ron and Hannah they all helped me to get what I was looking for. I got to say it was a pleasure getting a deal done with this team. I would definitely would recommend this Dealer/organization to anyone who ask. Keep up the good work and effort guys and gals. THANKS. More
I got there late in the day, 3:45, and made my purchase and was out the door by 7:30. The only delay was my snafu with the debit card payment. The only thing was they forgot to fill the tank. All considere and was out the door by 7:30. The only delay was my snafu with the debit card payment. The only thing was they forgot to fill the tank. All considered, a positive experience. More
I would not reccomend this dealership for first time buyers. Although everyone was well informed and answered questions, I felt insecure asking because they would look at me like I was stupid. There wer buyers. Although everyone was well informed and answered questions, I felt insecure asking because they would look at me like I was stupid. There were a couple of things I did not understand, as a first time buyer, and the sales person seemed to be getting snippy with me. There was also an instance where the finance guy asked me if I knew something, I said yes, and then he began to quiz me on it? Very demeaning. However, the salesperson, for all the issues I had, went above and beyond to help us overcome some obstacles. I would definetly recomend this place, just not for first time buyers. Come in well informed or prepare to feel demeaned. More
Hannah and Woody were friendly/professional. Bree is a good negotiator, my brother just didn’t like being called “buddy” in a passive aggressive manner. good negotiator, my brother just didn’t like being called “buddy” in a passive aggressive manner. More
I love the experience its was fast simple and easy I would recommend anyone to tye dealership. The hospitality was great the customer service was great and I thank you. would recommend anyone to tye dealership. The hospitality was great the customer service was great and I thank you. More
Great dealership would recommend this dealership and team to friends for a new car. They are very comfortable to work with on doing a car deal to friends for a new car. They are very comfortable to work with on doing a car deal More
I enjoyed my experience at your dealership the kindness you showed to myself and my family our new car purchase meant so much thanks alot you showed to myself and my family our new car purchase meant so much thanks alot More
The staff was friendly, courteous, and patient. They listened, gave options when possible, tried to work with us. They didn’t rush us, very helpful. Dedicated. listened, gave options when possible, tried to work with us. They didn’t rush us, very helpful. Dedicated. More
I would definitely buy a car here again very good service are salesperson Bree Rowe was amazing would definitely recommend this to one of my friends are salesperson Bree Rowe was amazing would definitely recommend this to one of my friends More
Hannah the salesperson was wonderful I couldn't ask for better. Bree the manager was down to earth and no not since I really like that. But the person that needs to be educated on how to communicate with p better. Bree the manager was down to earth and no not since I really like that. But the person that needs to be educated on how to communicate with people and interact is Woody one of the finance persons. I would have given it five stars More