
Volkswagen of Gainesville
Gainesville, FL
Filter Reviews by Keyword
By Type
Showing 1,128 reviews
How many Times do I have to write “twenty five words about this dealership” to equal twenty five words about this dealership answer is two about this dealership” to equal twenty five words about this dealership answer is two More
Dwayne was super helpful and extremely informative. He definitely made me feel comfortable with my purchase and helped me weigh out the pros and cons with purchasing my 2019 atlas. definitely made me feel comfortable with my purchase and helped me weigh out the pros and cons with purchasing my 2019 atlas. More
Ms. Bree Vandal was very helpful in assisting me with the purchase of my car. I am very thankful for her and her staff they are so helpful and will work with you to help you get into the ride of your dreams. purchase of my car. I am very thankful for her and her staff they are so helpful and will work with you to help you get into the ride of your dreams. More
So close to a 5 This did everything I wanted in a deal. They stepped up a trim level, added a bigger discount for a leftover 2019, gave me the trade I wanted since th This did everything I wanted in a deal. They stepped up a trim level, added a bigger discount for a leftover 2019, gave me the trade I wanted since they owned a Honda dealer next door (+$4k), 0% for 6 years, came up with the monthly payment I wanted within a dollar, salesperson wonderfully, finalized directly with the manager who found me discounts I didn't expect. Wow you say with all this how come you didn't rate them a 5. Here's why - weeks after the deal I get a bill from Honda for additional payoff $. VW made the trade, agreed on a trade value, agreed to pay the car off, so why am I having to pay more money ??? Sounds like fully their responsible. Ok small amount $371 but you're either paying the car of or you're not. Had same thing happen with my Porsche trade 3 months before except when I spoke to Porsche Financial about it they said; ok we will call the dealer and work it out. They called the GMC dealer and the dealer paid the difference. In this case it was more money; $693. They didn't leave me hanging. They took my car in trade and agreed to pay it off, so they did. No sorry buddy your problem. Also after went to them VW with this additional bill, They took so long to figurer it out and get back to me that I had to call Honda Financial and make the payment over the phone since was due that day and if not paid would an additional late fee. More
Dwayne made purchasing this car a very easy process. He was responsive and since I live hundreds of miles away he was great about sending video of car and ensuring everything went smoothly when I picked th was responsive and since I live hundreds of miles away he was great about sending video of car and ensuring everything went smoothly when I picked the car up More
It was a very disappointed visit had to wait to long but had some good moments thanks hope that we see a better future next time had some good moments thanks hope that we see a better future next time More
The overall process of making my purchase was good. Chad was new on the job so things too a little longer then we had hoped for but we worked with it. Ron was great to work with and very reasonable when neg was new on the job so things too a little longer then we had hoped for but we worked with it. Ron was great to work with and very reasonable when negotiating. Woody made the process of signs the papers and explaining everything quick and easy. Thank u everyone! More
One of the best experience at a dealership ever. Everyone was very. pleasant and friendly. Well worth the drive from Orlando and a great deal. Glad we made the road trip. Two thumbs up. was very. pleasant and friendly. Well worth the drive from Orlando and a great deal. Glad we made the road trip. Two thumbs up. More