Volkswagen of Gainesville

Overall experience was good. Didn’t have a really good welcoming experience. But once We meet Hannah she more than made up for it and anything we needed she was there. She’s was re reason we ended up buyi welcoming experience. But once We meet Hannah she more than made up for it and anything we needed she was there. She’s was re reason we ended up buying at your dealership. More

Avoid this place Agreed on a price of 31500 go into finance office (woody) all he does is talk to u to get u not paying attention . Wife wanted the dent removal wood Agreed on a price of 31500 go into finance office (woody) all he does is talk to u to get u not paying attention . Wife wanted the dent removal woody said $5 more a month., Granted I didn't lool closely at the numbers but I didn't think I would need to bring a large dealership and.not a fly by night used car place...0% internet so the $5 a month for 60 months pretty simple math $300, for a grand total of 31800, Granted the 31500 was out the door price yes I didn't pay attention to the numbers but I ended up financing right at 32800, called woody out a week later he said it was $5 a month but payment is $12 more a month then he said well it's this fee, I agreed on an out the door price,...would have returned vehicle if I would have noticed this, woody said he would take the $779 dent removal fee but still 779 can not be $5 a month Also they raised prices on used vehic!ex $4I in a two week period Service area charges a shop fee of some other charge it's a little fee no e was $6 but stil! It's extra money dealer getting out of u... On a side note Hannah helped out after the sell and would go to her again even if she changed dealerships More

They have been helpful now with 2 cars that I have bought. For the second time I have received excellent care with all my questions and needs.. bought. For the second time I have received excellent care with all my questions and needs.. More

Very disappointed in the visit. Salesman unprofessional. Wasn't shown functions of truck. Had to wait to receive truck after finance. Not a happy customer. Wasn't shown functions of truck. Had to wait to receive truck after finance. Not a happy customer. More

This place helped me out so much and was the only dealership that took time to help me get in to what I wanted Even with poor credit I left with the car of my dreams in a Audi instead of them trying dealership that took time to help me get in to what I wanted Even with poor credit I left with the car of my dreams in a Audi instead of them trying to push me or convincing me to settle for something I didn’t want! Dewayne is the best sells person I’ve ever dealt with and Bree is also amazing she definitely made me feel at home ! They understand and are very caring ! I highly recommend this place ! More

Volkswagen is a great dealership to get a car. They makes sure to please there customers an anyway. Please go visit them ASAP. You will not regret it! sure to please there customers an anyway. Please go visit them ASAP. You will not regret it! More

Excellent Service - I would highly recommend VW of Gainesville. Brennan Rowe was very professional and a pleasure to work with. Woody O’Cain in Finance made the process quick and professional. Gainesville. Brennan Rowe was very professional and a pleasure to work with. Woody O’Cain in Finance made the process quick and professional. More

Finance manager needs etiquette lessons.Great salesperson Hannah! Then rest of the experience was non descript. Love the car! Hopefully the next persons experience is improved Hannah! Then rest of the experience was non descript. Love the car! Hopefully the next persons experience is improved More