
Volkswagen of Gainesville
Gainesville, FL
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I had the best experience ever. Bri the saleslady was off the chain sweet and Jay in finance was great. They both made this experience wonderful. I love my little beetle which is now named Ms. Lillybug... I the chain sweet and Jay in finance was great. They both made this experience wonderful. I love my little beetle which is now named Ms. Lillybug... I have waited 35 years to get a VW beetle... My life is now complete!!!! 😊 thank you all so much for making this the best ever!!!!!!! More
I absolutely love working with Dwayne! He was able to get me in a great car for a great price that was within my budge! He knows how to take care of a customer! me in a great car for a great price that was within my budge! He knows how to take care of a customer! More
Time well spent The shopping experience was smooth and professional. Vehicle features were described in detail, and comparisons to similar vehicles clearly highlight The shopping experience was smooth and professional. Vehicle features were described in detail, and comparisons to similar vehicles clearly highlighted the VW advantage. I was able to test drive two different vehicles and compare the features, mileage, and pricing for both. Available warranty coverage is competitive and provides peace of mind for years down the road. The experience made a Gator fan very happy! More
Excellent customer service, Jimmy and Bri. Sales manager negotiated great deal I was comfortable with. Financing was unnecessarily tedious, opaque and time consuming though flexible. Would have given 5 star negotiated great deal I was comfortable with. Financing was unnecessarily tedious, opaque and time consuming though flexible. Would have given 5 stars otherwise. Would do business again. More
Dwayne the salesperson was great. He was straightforward and not overbearing. I however almost left during the finance portion. This individual was rude, unwilling to compromise or even listen to me. He was and not overbearing. I however almost left during the finance portion. This individual was rude, unwilling to compromise or even listen to me. He was adamant about warranties and add ons to the point of aggression. More
Very professional and helpful. Understood our needs and clarified many questions with clarity and understanding. This was my son’s first new car so it was an important day for both of us. - Camella Wood (M clarified many questions with clarity and understanding. This was my son’s first new car so it was an important day for both of us. - Camella Wood (Mom) and Spencer ( Wood (son). More
Very clean, very nice dealership. Great service! Everyone I have dealt with is very helpful and friendly. My sales woman is super sweet and did a great job! I have dealt with is very helpful and friendly. My sales woman is super sweet and did a great job! More
Generally pleased with my purchase. Phillip was my sales associate, very knowledgeable and down to earth. I would recommend to friends and family. Looking forward to my first service visit. associate, very knowledgeable and down to earth. I would recommend to friends and family. Looking forward to my first service visit. More
I came from out of town to purchase a Volkswagen atlas from this dealership. The staff made sure they had exactly what I needed in stock and kept the visit short and efficient. with no unexpected charges. from this dealership. The staff made sure they had exactly what I needed in stock and kept the visit short and efficient. with no unexpected charges. More
Purchase of a 2015 VW Touareg I can honestly say that working with Dwayne Lyons was one of the best experiences I have had purchasing a vehicle and I have purchased plenty in my li I can honestly say that working with Dwayne Lyons was one of the best experiences I have had purchasing a vehicle and I have purchased plenty in my lifetime. The fact that I live in another state and would not normally purchase a vehicle this way made buying a car very different. Dwayne made this purchase much easier than I thought it would be. His customer service by far exceeded anyone that I have worked with before. I felt he went above and beyond to make sure i knew what I was purchasing by sending me videos and taking care of all the details throughout the process even delivering my vehicle to me in GA. Wow! Like I said, Above and Beyond! I would highly recommend working with Dwayne and if everyone at this dealership is like him then there is no reason to go anywhere else. More