Volkswagen of Gainesville

Good, direct customer service. Fairly straightforward and direct. Price seemed more than fair. Does seem weird that you can’t use both good financing rate and incentives. I initia Fairly straightforward and direct. Price seemed more than fair. Does seem weird that you can’t use both good financing rate and incentives. I initially had no interest in a extended warranty, but decided with being able to select specific options to go with one. More

Got my dream car I had a great experience. Everybody helped me get a great deal on a new car. I am very pleased with the service and friendliness of all the employees. I had a great experience. Everybody helped me get a great deal on a new car. I am very pleased with the service and friendliness of all the employees. They stayed until 9:30pm to make sure I could drive my new car home that night. More

Got a new Jetta! Great experience. Great pricing. They had the habenero orange R Line Jetta I've been seeking. ..and I drove it out $8,000 below sticker! Hannah was Great experience. Great pricing. They had the habenero orange R Line Jetta I've been seeking. ..and I drove it out $8,000 below sticker! Hannah was awesome.... Woody and Kevin were pretty easy to work with as well. More

Best experience Best new car experience. Everyone was extremely nice. The deal was done very quickly. Nice waiting area and super clean. I would definitely use this d Best new car experience. Everyone was extremely nice. The deal was done very quickly. Nice waiting area and super clean. I would definitely use this dealer again. More

Above and Beyond Just want to say that the buying experience was wonderful. After shopping multiple VW dealerships in North Florida, VW of Gainesville called to ask ho Just want to say that the buying experience was wonderful. After shopping multiple VW dealerships in North Florida, VW of Gainesville called to ask how they could get my business. Bre and Naonne went to work to find the car I wanted at a price that we all could agree upon. As well they gave a fair trade value on my used car. They found the car I wanted and had it at their dealership within two days ready for delivery. The entire staff to include Bre, Naonne, Woody and Kevin were polite, professional and respectful even when it looked like we may have an issue. Thanks again for the buying experience and hopefully we will see you in the future. More

Tiguan 2019 Most of the work was done via email. That made my life easy and give me time to make the right decisions. They were very patient and gave me a good Most of the work was done via email. That made my life easy and give me time to make the right decisions. They were very patient and gave me a good deal and some extras. Brennan kept up with me and answered all my questions even when some of them were asked several times. There were a couple of hiccups but nothing major. Very pleased with the deal. I will recommend them to my friends Thanks for your help and hard work More

Helpful Eric was very very helpfully 10/10 would recommend him for anyone buying a car. And the finance was very very helpful with getting a good payment plan Eric was very very helpfully 10/10 would recommend him for anyone buying a car. And the finance was very very helpful with getting a good payment plan More

Chelsea was easy going & not pushy. I was able to stop by Friday & get value of trade in & estimate of payments on car I liked. They were okay with me leaving because I wanted to think a I was able to stop by Friday & get value of trade in & estimate of payments on car I liked. They were okay with me leaving because I wanted to think about it overnight. Everyone was friendly & helpful. Thanks! More

Great experience with Eric I went in to the dealership to look at a certified pre-owned '19 Tiguan and Eric Jackson was the sales rep that I worked with. He was professional, ve I went in to the dealership to look at a certified pre-owned '19 Tiguan and Eric Jackson was the sales rep that I worked with. He was professional, very personable and readily available for any questions or concerns I had. He ended up helping me get a brand new Tiguan instead of the pre-owned one on a great deal and the process was quick and simple. More

Great agent They were very clear and helpful. They helps resolve the issues that we had and gave us a good deal that we were happy with. Our car didn't have mat They were very clear and helpful. They helps resolve the issues that we had and gave us a good deal that we were happy with. Our car didn't have mats but they ordered ones for us and gave us extended service. They alsonoffered the xyloin service at a better price More