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Volkswagen of Gainesville

Gainesville, FL

4.6
1,128 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,128 reviews

June 01, 2019

Very easy and Bri and Hannah were great. The whole process was very easy. All I mentioned above were great! I started with Brennan on the phone and she and Hannah helped when I arrive. More

by dollfin101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, Brennan Rowe, Woody O’Cain
Jun 04, 2019 -

Volkswagen of Gainesville responded

We're so happy that your shopping experience was a great one from beginning to end and that Hannah, Brennan, and Woody were a big part of that. Thank you for the full five stars!

May 29, 2019

easy to work with Easy to make a fair for all deal in little time. Ask for Chelsea. She goes the extra mile. Great place to take vehicle to for services. Beats south fl More

by treats4dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody O’Cain, Chelsea Clark, Dwayne Lyons
May 29, 2019 -

Volkswagen of Gainesville responded

Thank you so much for your great review!

May 29, 2019

Excellent Service on all levels and we got the Car we wanted at a good price .. Everyone was extremely helpful and went above and beyond More

by Bigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwon Chin, Brennan Rowe, Kevin Evans, Ernest Green, Woody O’Cain
May 30, 2019 -

Volkswagen of Gainesville responded

That's what we love to hear -- thanks for your awesome review!

May 26, 2019

What’s happened? I’ve been coming to the Gainesville VW service centers since 2012. We have a vintage VW and 2 new VW’s. Lately the service has been the worst. No one More

by lis0620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelly Grier, Ali Callahan
May 29, 2019 -

Volkswagen of Gainesville responded

We hate to hear that we haven't been meeting your expectations recently and apologize that our customer service hasn't been what it should be. We'll share your comments with our team and would always welcome an email with any further specifics about your visit. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

May 24, 2019

Outstanding experience In more than 30 years of car buying, I can honestly say that I've not experienced anything like what we had with this dealer. From the moment we were More

by Andy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jackson, Kevin Evans, Woody O’Cain
May 29, 2019 -

Volkswagen of Gainesville responded

Thanks so much, Andy! We are so proud to have earned such an amazing review!

May 23, 2019

Great Wonderful experience all around. Eric Jackson was great to work with, very helpful in helping me choose the car I wanted. Would recommend this dealers More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jackson, Kevin Evans, Woody O’Cain
May 29, 2019 -

Volkswagen of Gainesville responded

Thank you so much, Denise! We appreciate it!

May 20, 2019

VW of Gainesville said I needed a new wiring harness dealers said needed a new wiring harness and quoted me 1600 for it turns our they just replaced some wires still broke they wont fix More

by eurovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Misty Melvin, Kevin Evans, Ernest Green
May 21, 2019 -

Volkswagen of Gainesville responded

Joshua, thank you for another review. We are sorry that we didn't meet your needs but always appreciate the feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

May 19, 2019

Great car buying experience In my years of car buying, this was by far the best. Everyone from internet sales, to Breanna and the finance manager was great. Thank you! More

by JACKSTOUT70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Rowe, Woody O’Cain, Naonne Nathan
May 21, 2019 -

Volkswagen of Gainesville responded

Thank you, Jack, for your excellent review!

May 13, 2019

Positive experience. As stressful the process of buying a car is, this team made the decision easier. That is all I have to offer. Thank you to all of you More

by JEFFBAIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, Woody O’Cain, Dwayne Lyons
May 14, 2019 -

Volkswagen of Gainesville responded

Thank you so much for your great review, Jeff!

May 12, 2019

No pressure experience Excellent dealership that is very helpful. A wonderful buying experience. Kevin Evans and his staff are top shelf and very accommodating. Will gladly More

by G&Aknight
Recommend Dealer
Yes
Employees Worked With
Anthony Sweat, Kevin Evans
May 14, 2019 -

Volkswagen of Gainesville responded

We're glad to hear you enjoyed your visit with us. Thanks for your excellent review!

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