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Volkswagen of Gainesville

Gainesville, FL

4.6
1,128 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,128 reviews

March 17, 2019

Fast, efficient, and were very nice and helpful. Everyone at the dealership was extremely helpful and friendly. They listened to my needs and concerns and completely, 100% made a deal for me that was More

by DavidAS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Rowe, Woody O’Cain, Dwayne Lyons
Mar 21, 2019 -

Volkswagen of Gainesville responded

We're so glad you were completely satisfied with your car shopping experience with us! Thanks for your amazing review!

March 16, 2019

Easy and Comfortable Buying a car can be an uncomfortable experience. I shopped around at several dealers and saw everything from dismissive to extremely pushy. But at VW More

by katielbasinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Rowe, Woody O’Cain, Dwayne Lyons
Mar 21, 2019 -

Volkswagen of Gainesville responded

We understand that car shopping isn't always fun but we try to make sure our customers feel comfortable when they come to us for their new vehicle. Thanks for letting us know that you had a fantastic car buying experience! Enjoy your new Tiguan!

March 14, 2019

Quick Service Sales reps were friendly and worked as quickly as possible to finish the sale. Was able to text my sales rep after the sale to clear up any questions More

by KATIE.VERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Rowe
Mar 21, 2019 -

Volkswagen of Gainesville responded

Thanks for the awesome review, Katie!

March 07, 2019

Enjoyable Helpful Place After stopping at a number of other dealerships and feeling drained and attacked from the moment you get out of your vehicle it was nice to see smilin More

by Darjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody O’Cain, Jessica Remetz, Dwayne Lyons
Mar 08, 2019 -

Volkswagen of Gainesville responded

We are all about customer service and we are pleased to hear that you felt comfortable during your time with us. Thanks so much for your excellent review!

March 07, 2019

“Great car buying experience” Great team working together together to provide an awesome buying experience. This is my second Tiguan I thought I was going to miss my first one but More

by MAGNOLIACN338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Chayka, Woody O’Cain, Dwayne Lyons
Mar 08, 2019 -

Volkswagen of Gainesville responded

Thanks so much for letting us know that you had a fantastic experience purchasing your new Tiguan from us!

March 03, 2019

Best car buying experience I am very impressed with the entire team at the Volkswagen of Gainesville. Sales person Jessica, Manager and Alex were very helpful and courteous peop More

by K.HAZARIWALA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Woody O’Cain, Naonne Nathan, Jessica Remetz, Alexandra Eras, Dwayne Lyons
Mar 04, 2019 -

Volkswagen of Gainesville responded

Thanks so much for your amazing review! Enjoy your new car!

March 02, 2019

Excellent staff. Vert accommodating. Alexandra is awsome! She drove all the way to Orange park and picked me up. She was a excellent driver and kept a conversation going the whole trip. W More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandra Eras
Mar 04, 2019 -

Volkswagen of Gainesville responded

Thank you, Eddie, for your amazing review! We're glad that Alexandra made your visit with us comfortable and pleasant.

March 02, 2019

Chelsea is amaze xxxxx! Chelsea was such a pleasure to work with. She worked very diligently to find a car that I would love. She went above and beyond for me and exceeded my More

by Marleyna Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Clark
Mar 04, 2019 -

Volkswagen of Gainesville responded

Thanks for letting us know that Chelsea went above and beyond to meet your needs, Marleyna!

March 01, 2019

AWESOME A great experience. Everyone was professional, nice, & knowledgeable. Our salesman, Brad was absolutely wonderful. He made us comfortable & will be b More

by Hilton,Lisa58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Arnett
Mar 04, 2019 -

Volkswagen of Gainesville responded

Thank you, Lisa, for your amazing review!

February 28, 2019

Tooooo much time!!!!! Spent 5 hours there. Then in finance, they had my x husbands info., job, birthdate, ss number Now I cannot get any info from vw finance to pay it off More

by BAMYODA18@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brennan Rowe, Woody O’Cain
Feb 28, 2019 -

Volkswagen of Gainesville responded

We're very sorry that you've had issues with getting requested information from us. Please send us an email and we promise to respond as quickly as possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

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