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Volkswagen of Gainesville

Gainesville, FL

4.6
1,128 Reviews

3737 N Main Street

Gainesville, FL

32609

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Showing 1,128 reviews

August 05, 2018

Nick mozz is an awesome salesman and a mircale worker Came in to buy a red dodge didnt like it so he got me in a newer better looking truck Nick is an awesome salesman and gainesville volkswagon is an awe More

by Gambler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman "Nick" Gerard
Aug 06, 2018 -

Volkswagen of Gainesville responded

Thank you very much for the great review! Enjoy your new truck!

August 05, 2018

Horrible Service I took my car to this dealership because it was having some problems. They kept the car for three days and said it would be ready on Saturday by 5. So More

by DS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Howell, Paul Acevedo, Misty Melvin
Aug 06, 2018 -

Volkswagen of Gainesville responded

This sounds like a truly frustrating situation and for that we apologize. We have forwarded your review to management and they are looking into the matter. If you'd like to contact us directly by email with further information, we would appreciate it. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 04, 2018

They were awesome Scott and Nick were super nice and helpful with anything we asked. Very accommodating and very friendly. They even gave us a free car wash for our cur More

by dpedraja85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wright, Norman "Nick" Gerard
Aug 06, 2018 -

Volkswagen of Gainesville responded

We are so glad to hear it! Thanks so much for the awesome review!

August 03, 2018

Mileage Service Professional, timely, affordable, courteous, clean & orderly facility. Nice friendly personnel, have been dealing with same crew for as long as I have More

by aspillaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Weeks, Walter Jenkins
Aug 06, 2018 -

Volkswagen of Gainesville responded

Thank you very much for your wonderful review! We appreciate it.

August 03, 2018

2005 VW Beetle Starter Repair I received expectational service at this dealership. Everyone involved went above and beyond to help me get back on the road as soon as possible. More

by MORMELLYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Jenkins, Paul Acevedo, Misty Melvin
Aug 06, 2018 -

Volkswagen of Gainesville responded

This is exactly what we love to hear! Thanks for the great review!

August 03, 2018

Good experience, Got decent deal,no hassle,Delt with Brennan on internet deal Was pleasant,Bree was very helpful and organized.I would recommend calling her for help More

by ronaldaregen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Rowe, Derek Schoening, Veronica McCarthy
Aug 06, 2018 -

Volkswagen of Gainesville responded

Thanks so much for the awesome review, Ronald!

August 02, 2018

Not satisfied I spent 3 hours waiting for a light to be replaced. Was not told that the part had to be picked up from another dealership in the area until i had be More

by THEGRANTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Misty Melvin
Aug 03, 2018 -

Volkswagen of Gainesville responded

We can understand your dissatisfaction and we apologize for the lengthy wait. We appreciate your detailed feedback and will make sure to forward this to management. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

August 02, 2018

In and out I was in and out. I walked in with a goal and completed that goal: Getting a new car! The process was quick and easy. I am a loyal Volkswagen customer More

by KYNTARA9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Albert, Derek Schoening, Nathan Foreman, Misty Melvin
Aug 03, 2018 -

Volkswagen of Gainesville responded

We are so glad we were able to help you meet your goals! Thanks for the amazing review. enjoy your new car!

August 02, 2018

Always great to deal with General manager Paul A great experience from General manager Paul and his great team. We as always feel like family when we Purchase from Paul and his team More

by JERRYMAMAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Haller, Reggie Davis, Brennan Rowe, Norman "Nick" Gerard, Derek Schoening, Bill DeSantis, Nick Bowers, Nathan Foreman, Paul Acevedo, Anthony Sweat
Aug 03, 2018 -

Volkswagen of Gainesville responded

We couldn't have asked for a more outstanding review, Jerry! Thank you so much!

August 01, 2018

Service Kelly treated me great. Had me in and out in no time. It was convenient and fast. Would definitely recommend this service dept to everyone. More

by JTKESSLER93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Grier
Aug 02, 2018 -

Volkswagen of Gainesville responded

We are glad to hear that Kelly made your visit with us easy and stress-free! Thanks for the amazing review!

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