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Volkswagen of Moon Township

Moon Township, PA

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236 Reviews

5252 University Blvd

Moon Township, PA

15108

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236 Reviews of Volkswagen of Moon Township

September 01, 2020

You would be hard pressed to find a more poorly run operation than this dealership. Currently, I have been waiting patiently for 2+ months to receive any communication from the dealership regarding the More

by lucajon1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Misti York; Brad Pavlik, Alexa Sharp-Wiley
Sep 03, 2020 -

Volkswagen of Moon Township responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us. Sincerely, Brad Pavlik | General Manager

Sep 03, 2020 -

lucajon1974 responded

Please let me know the best way to get in touch. As I’ve indicated, I’ve emailed and called.

July 21, 2020

This place is a joke!! I Would never buy from them again went to look at a truck they had called back the next day told them I wanted it they said they would pull truck of the lot they never did! Then had t More

by frankiejthebuckkiller
Recommend Dealer
No
Employees Worked With
Tj
Jul 24, 2020 -

Volkswagen of Moon Township responded

We acknowledge your review and are currently looking into the events you’ve detailed.

July 09, 2020

Has a great experience with TJ during these Covid19 times. The restrictions didn’t slow down the purchasing process at all and TJ made us so comfortable. Thanks TJ and Moon Volkswagen for our new Altas More

by twcclyde
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Fazo
Jul 14, 2020 -

Volkswagen of Moon Township responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brad Pavlik | General Manager

March 15, 2020

A longer transaction with a successful outcome To the initial statement, my first contact was with Samantha on 20 February. After several contacts, a date of the 24th was agreed upon to see the veh More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Sebastian, Samantha
March 13, 2020

Jonah was great! We were greeted as soon as we walked in and although we were there for a few hours, he was quick to get snacks and drinks for my kids to keep them happy. I was happy with the overall experi More

by Johnarcher9098
Recommend Dealer
Yes
Employees Worked With
Jonah
March 05, 2020

I had a great experience here. I was dealing with Sebastian, he was so helpful and so nice. Made the process so easy and quick! 100% would recommend! More

by rbutera37
Recommend Dealer
Yes
Employees Worked With
Sebastian Wolstencroft
February 29, 2020

TJ was great! We got a good deal on our VW Atlas and good financing for our loan. No pressure sales and pleasant experience overall. Thanks! More

by Kontosan
Recommend Dealer
Yes
Employees Worked With
TJ Fazio
February 25, 2020

How do I even start,I found after leasing the purchase of an Audi from Day was such a seamless process. I could get the car I loved a service contract to CYA and payment to maybe pay it off and make it out a More

by Coachbeanz63
Recommend Dealer
No
Employees Worked With
Misty, Bill Eggert, Greg McAuliffe, Alexa Sharp-Wiley, Tom Fuchel
February 07, 2020

Bought used Tiguan Nate was great - very through - knew the car and what he did not know he found out -communicates well and timely . Actually came in on his day off t More

by Jsm
Recommend Dealer
Yes
Employees Worked With
Nate
January 24, 2020

Every aspect of the sale was great from the website to the individuals I personally interacted with Susan Misty and Nate did an excellent job I would highly recommend this dealership six stars ! More

by Timstone451
Recommend Dealer
Yes
Employees Worked With
Susan,Misty,Nate
Jan 24, 2020 -

Volkswagen of Moon Township responded

Thank you for your recommendation! We appreciate this stellar review!