Volkswagen of Murfreesboro

A fast video response from Shane, a partial negotiation on the phone with Stewart and a test drive with James in all under two hours including the paperwork. We were very impressed that as we had no trade on the phone with Stewart and a test drive with James in all under two hours including the paperwork. We were very impressed that as we had no trade in, the budget we discussed on phone was kept when we arrived to purchase the Taos. Thank you Stewart, James and Shane for keeping your word. Sunny Brower More

Being a Music Manger and a Business owner and i have delt with a lot of dealerships over the years and this one here is by far awesome. the they put in more effort than anyplace we have been do and they also with a lot of dealerships over the years and this one here is by far awesome. the they put in more effort than anyplace we have been do and they also treated us like we was neighbors and more like family even though we lived an hour away, they do go above and beyond, so from myself Rob and Samantha Kate thank you guys More

If you are looking for a professional, friendly, and welcoming team that has great customer service & patience .... look no further and check out Murfreesboro VW dealorship! Arnaldo, Stuart, & Vincent w welcoming team that has great customer service & patience .... look no further and check out Murfreesboro VW dealorship! Arnaldo, Stuart, & Vincent were very understanding of my needs, asked great questions to make sure I would be happy with my decisions, & were very knowledgable about the cars' features. The dealorship was very clean. Just as important, everyone I saw & came in to contact with really seemed to love their jobs - it was refreshing! We would definately buy another car from this place! More

Most of the positive reviews on here are from people who have only had their cars for a very short time just wait. We bought a brand new 2017 VW Beetle turbo my wife hardly drives it as we are retired and b have only had their cars for a very short time just wait. We bought a brand new 2017 VW Beetle turbo my wife hardly drives it as we are retired and before it had 35,000 miles the dash lights kept going on and off ABS, airbag etc. and when the dash lights go on the cruise will not work because everything is connected and there's numerous computers on the car for every option. Called VW and over the phone the guy said, "It's probably a wheel sensor that will run you about $450-$500." Without even seeing the vehicle, Then I asked when we could bring it in? he said," it would be a month before they could get us in." Then I asked is it safe to drive? His reply well, "I can't tell you or guarantee it is." We also purchased the $1200 service agreement, The second time we took it in for the required oil change/tire rotation service maintenance they wanted to replace all the brake fluid and said that would cost $450. Got an email from VW wanting to buy the car also one from Carmax because it only had 36,000 miles on it. Went to Carmax first and they made us a good offer so then called VW. Set up an appointment with Stuart Floyd who told us, "Oh, we can beat the Carmax offer you always get more from the dealer." After waiting a very long time he comes back and says, "Well, we can the match Carmax offer." We figured we're here let's just sell it back to Volkswagen of Murfreesboro. So another guy starts the paperwork this is going on 2 hrs. we've been here and at the very end they want us to sign the title over. So, asked where's the check? Their reply, "Oh, we can't issue a check you'll have to wait and they will send it through the mail." So we told them forget it. ...Went back to Carmax had the check in my hand in about 30 minutes. Deposited the check and really feel we dodged a bullet by getting rid of the car. A lot of mechanics don't want to work on VW because they make it that only VW has the special tools and scanners to reset the codes. So you have to bring it back to the dealer where they will try and screw you any chance they get. Stuart Floyd is a liar and if you are drunk on a Saturday night you might want to buy a car from him. I told Stuart, "Well you've wasted our time." he looked shocked and replied, "No I didn't." Then he got lost somewhere in the building and wouldn't come back out on the sales floor. What a lying shyster schmuck Stuart is. Just my opinion. I will never buy another VW. The VW went from being the people's car to the suckers car. If you don't believe me just watch this video... https://www.youtube.com/watch?v=CXYXp1zsy1w More

Stuart is the BEST! I don't know how else to put it. We have bought 3 cars from him and I hope I can buy every car the rest of my life from this man. Being a sales person myself, I hate being sold - and I have bought 3 cars from him and I hope I can buy every car the rest of my life from this man. Being a sales person myself, I hate being sold - and I never feel like that with Stu. I am up front and honest with what I want and he makes it happen. Go buy your car from him now! More

Shawn was excellent. I would recommend anyone to this dealership. They all seemed like cool people and not too pushy for being salespeople. Shawn in particular was very helpful and friendly. Answered all dealership. They all seemed like cool people and not too pushy for being salespeople. Shawn in particular was very helpful and friendly. Answered all my questions and spent a good chunk of his day showing me different vehicles. More

Had an awesome experience working with Shawn would highly recommend. He answered all my questions and went beyond to help me get my car! 100% recommend! recommend. He answered all my questions and went beyond to help me get my car! 100% recommend! More

It was a great experience working with Stuart. He took the time to answer our questions and get us a good deal. We will definitely be back. the time to answer our questions and get us a good deal. We will definitely be back. More

What a wonderful experience with Stuart and VW Murfreesboro! I came about a month ago to test drive and look at the VW atlas and loved it, but I wasn't prepared to make the purchase right then. S Murfreesboro! I came about a month ago to test drive and look at the VW atlas and loved it, but I wasn't prepared to make the purchase right then. Stuart was kind and informative, but not pushy like other salesmen! I knew whenever I decided to buy, that it would be with him! Well I returned recently and Stuart went above and beyond to find the right car for me! He took all of my considerations into account and found me exactly what I was looking for and it was within my budget! I also love that after I purchased the car, Stuart spent about 45 minutes with me showing me how to work all of the fancy technology that comes in cars nowadays! And I really appreciated that!! If you are going to buy a car with VW make sure to ask for Stuart at VW Murfreesboro!! More