Volkswagen of North Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Took the vehicle in for oil change and tire rotation, and also requested to check the EPC code error that I had in the dashboard. They requested to keep the vehicle for further diagnostics, and they didn’t w also requested to check the EPC code error that I had in the dashboard. They requested to keep the vehicle for further diagnostics, and they didn’t want to provide a loaner, nor a third party rental, which i understand it is dealerships discretion. However, if the vehicle is covered under manufacturer warranty, perhaps the dealer should demand a rental car from manufacturer, which they didn’t want to go the extra step. After refusing the leave the vehicle and demanding a rental car, they decided to reset the code and say that the dirty oil triggered the EPC light to go off (there’s no way because the car is 2025 and has around 22k miles), and they said that the vehicle was safe to drive, also, they didn’t even rotate the tires because I marked the tires with a marker, and they said on the invoice and the service advisor said that they did, they lied twice. Be aware, i am not saying that this dealership is bad, but I would advice you to check technicians work after the car comes out of service and make sure they perform the services request and paid for! More
Sales dept worked to get me the vehicle. I really appreciated that. I also had a couple of service related issues and both were successfully resolved. The tech service video was awesome I really appreciated that. I also had a couple of service related issues and both were successfully resolved. The tech service video was awesome More
Communication was great and Franklin was able to understand our needs and exceed expectations, especially when it came to getting the financing we preferred understand our needs and exceed expectations, especially when it came to getting the financing we preferred More
Good service during purchase. I’m having trouble with after purchase inquires. Waiting on a call back. I’m having trouble with after purchase inquires. Waiting on a call back. More


