Volkswagen of North Tampa

After my initial experience on an oil change, and then the follow up on the work to be done on the car I had to describe my experience with service manager to get things straightened out. Original technic the follow up on the work to be done on the car I had to describe my experience with service manager to get things straightened out. Original technician did not follow up on a couple of the key items, but tire pressure engine, engine, light light on Little things like that on the follow up service manager expressed his concerns to the technician who initially did the job and straighten things out More

We had a positive experience and didn’t have to haggle back and forth to get a fair price. back and forth to get a fair price. More

The customer service is very attentive and accommodating. The wait times have been ideal. I couldn't be happier with Amanda Acevedo (Mandi). She's been great. The wait times have been ideal. I couldn't be happier with Amanda Acevedo (Mandi). She's been great. More

Outstanding Dustin was polite during the process patient and understanding the needs of the customer. Excellent customer service. and understanding the needs of the customer. Excellent customer service. More

I asked dustin to please have the mechanic check for the plugfor the sunroof drain in which he started to argue with me about why would there be plug there. Instead of asking the mechanics about it he igno plugfor the sunroof drain in which he started to argue with me about why would there be plug there. Instead of asking the mechanics about it he ignored me and never had it checked because "he was too busy" eventhough it was one of the main reasons for me bringing the car in besides me oil change. When having body work checked he initally told me I had 3 dents after checking it under the lights. when I brought in the car for bodywork and iasked about the 3 dents he ll mentioned to me and said he never said that. He loves to gaslight and give attitude vs just talking with the mechanics to find out the answer.. acts like he's mister nice guy but he's a real jerk. More

Mandi was very responsive, she was knowledgeable, very efficient and she was pleasant and personable. She made getting the maintenance completed on my car simple and easy. efficient and she was pleasant and personable. She made getting the maintenance completed on my car simple and easy. More

A wonderful experience with Nour! She was patient and kind and really worked diligently to assure I received the best price for my vehicle! She was patient and kind and really worked diligently to assure I received the best price for my vehicle! More

When I got home I discovered the floor mats and tire equipment missing. Called and dealership said can’t help. equipment missing. Called and dealership said can’t help. More

The entire process was efficient, & seamless The team did a great job Love my new car a great job Love my new car More

My sales consultant was persistent and friendly. We hit a few snags, one mine, one his, but we laughed about it and got the deal done! Thanks Preston! We hit a few snags, one mine, one his, but we laughed about it and got the deal done! Thanks Preston! More