Volkswagen of North Tampa

Had my car there twice for the code immobilized active. Still having the same problem. Still having the same problem. More

They are amazing from the moment I step into the dealership until the moment leave. They check on me and give me progress reports as they work on my vw. I would never take my car anywhere else. dealership until the moment leave. They check on me and give me progress reports as they work on my vw. I would never take my car anywhere else. More

At first very people with good customer service. However, as I began the process of purchasing a car, they keep adding things to the price tag of the vehicle mind you this is a used vehicle with 50, However, as I began the process of purchasing a car, they keep adding things to the price tag of the vehicle mind you this is a used vehicle with 50,000 miles on it. It's not gonna be perfect. But at the same time, I expected the truth about everything and anything. As I get out of the dealership drove about 80 miles to my house, the dashboard became a Christmas tree with all kinds of lights, turning on and off to include the check engine light that was not on when I purchased the vehicle. All the lights kept turning on. I took it to a local shop where they found tires to be inflated at 50 psi which manufacture recommended 35 and actually the tire itself was rated for 49 psi meaning they over inflate the tire could cost me an accident with my kids in the vehicle. Again, I understand your vehicles may have some problems but at the moment of the purchase, not these problems with present or disclose which Volkswagen technician advised me that all they did was they erase the computer and reset it in order to sell it as is. One thing I don't like is dishonesty, and unfortunately, it happened I have heard many things about this place, but I'm a person that like to give chances to people to prove themselves and obviously they prove those comments that I've heard about them to be right and now I am in the middle of a bad situation with this vehicle not even a week old. I would like for somebody to contact me if possible regarding this since every time you call either they put you on hold or they keep on transferring you.. if you're written these, please take the vehicle you buy at this place to a mechanic or a local shop for a full inspection of the vehicle prior to purchase it More

My husband and I went to VW of North Tampa on 8/27/25 negotiated on a 2025 Tiguan SE 4-motion which we test drove. Could not reach an agreement price. Walked away, got a call on Saturday night, August 30 negotiated on a 2025 Tiguan SE 4-motion which we test drove. Could not reach an agreement price. Walked away, got a call on Saturday night, August 30, 2025, from general manager, Michael and salesperson Raphael. We negotiated on the car that we test drove we thought. Went back to the dealer on August 31, 2025 and proceeded to sign legal papers to purchase the vehicle. After signing, we were taken to the car and realized it was not the same car that we test drove. We nullified the contract because we were told it would be an added $3,000.00 more for the one that we test drove. Received our check back that we used for the deposit and left totally disappointed and upset because of the waste of time and effort. We feel they were fully aware of what they were doing, which we consider to be bait and switch. We were never informed that the negotiations we were doing was on a lesser trim model. We were under the impression that we were negotiating on the car that we test drove. To us, this was bad business practices, and bad faith from the employees of the dealership. We left and we will never return back. They will never get any of our business on anything and I will make sure to pass along to our entire family, friends and business partners. On a positive note, we went to Kuhn VW on Kennedy Blvd near our house the following day and they were incredible, honest and professional. We sat down and in no time had a deal and drove out with our new vehicle. What a difference in dealerships, night and day. Every person at Kuhn VW was awesome. Trevor (Sales), Doug (Sales Mgr.), Derrick (Finance Mgr.), Jacob, Emerson, Rob, Caleb and Melvin (tinting). Gave us rubber mats, discount on a privacy shade, and tinted the front driver, front passenger and top of front windshield. We cannot be any happier. Great job by Kuhn VW and SHAME ON YOU VW OF NORTH TAMPA. Of course, we had to call Michael of VW of North Tampa because they still had our license plate showing up as transferred. Finally, he unpenned our license plate and was able to drive off. Lastly, on Tuesday we got a notice of a hard hit on our credit which we did not authorize by VW of North Tampa. I guess sour grapes on their part. One should never do wrong to another, for you do not know who they are or who they may know. VW of North Tampa staff are not the friendly HONEST crew they make believe they are. CONSUMER BEWARE! More

Hello :) I was taken care by EDWARD STRAUGHN and he and his team provided a fast and excellent service ! !!! I am very pleased with the attention and effort provided by him and very happy my suv was fi and his team provided a fast and excellent service ! !!! I am very pleased with the attention and effort provided by him and very happy my suv was fixed :) I’ll definitely recommend . More

Eddie was very professional and provided excellent customer service. He expedited the warranty work approval so my wait was much quicker than expected. customer service. He expedited the warranty work approval so my wait was much quicker than expected. More

The staff was very friendly and very interested in working with us to buy a new car. working with us to buy a new car. More

El vendedor maravilloso y muy buena actitud a la hora de tratar con el cliente hizo lo posible porque quedáramos complacido en la compra tratar con el cliente hizo lo posible porque quedáramos complacido en la compra More

Easy to schedule, good shuttle service and job completed on time. Like the coupons and 6 month interest free. on time. Like the coupons and 6 month interest free. More

VW of North Tampa is the best VW dealership when it comes to service. They are prompt with responding and provide clear communication. to service. They are prompt with responding and provide clear communication. More