Volkswagen of North Tampa - Service Center

This service department has made expensive repairs on my vehicle that did not repair the problem. Then when the vehicle was brought back; because the same issue remained < 5 miles and < 12 hours after the vehicle that did not repair the problem. Then when the vehicle was brought back; because the same issue remained < 5 miles and < 12 hours after the repair, I was charged another absorbent amount. Have lost any trust or fate in this shop. I would not trust them to repair anything from this point forward. More

The service was adequate. The video did not provide much details as in the pass visits. The video did not provide much details as in the pass visits. More

The worst visit I've experienced since coming to this dealership for the past 7 years. It is a much different place since they were sold. Unlikely to return. Do not recommend. dealership for the past 7 years. It is a much different place since they were sold. Unlikely to return. Do not recommend. More

Mandi Acevedo was very friendly and understanding of the situation. Received a rental SUV within minutes of arrival to the service department. She communicated with us often. Appreciate her job.. situation. Received a rental SUV within minutes of arrival to the service department. She communicated with us often. Appreciate her job.. More

I have no idea who Jared is! Terrible service from start to finish. Thank you Terrible service from start to finish. Thank you More

The whole process was competent and clean. From the easy appointment scheduling to the clean waiting area. Competent clean. Love the video that reviews the items with my car. From the easy appointment scheduling to the clean waiting area. Competent clean. Love the video that reviews the items with my car. More

It’s amazing! It’s clean! It’s comfy! And they have great coffee! They take care of their customers! It’s clean! It’s comfy! And they have great coffee! They take care of their customers! More

Clean on the inside and none of the technicians or employees brushed off any concerns or “talk down” to any of the customers there employees brushed off any concerns or “talk down” to any of the customers there More

I have always had a great experience with their customer service. The advisors are very knowledgeable and helpful, making every interaction a pleasant one. service. The advisors are very knowledgeable and helpful, making every interaction a pleasant one. More

VW of North Tampa always takes such good care of me. Easily able to schedule an appointment and get in when convenient for me. Great deals! Thank you! Easily able to schedule an appointment and get in when convenient for me. Great deals! Thank you! More