Volkswagen of North Tampa - Service Center

I work here, but since Kevin has taken over. It seems to have gotten a bit better It seems to have gotten a bit better More

They can never fix my problems. Most of the time the people I speak with at the desk are rude. It’s impossible to get a rental car when needed. I will NEVER buy from here again. Whe Most of the time the people I speak with at the desk are rude. It’s impossible to get a rental car when needed. I will NEVER buy from here again. When my mom brought her car in for service, she asked prior to the appointment for a rental car, service technician informed her it would be 30 minutes for a rental car. My mom informed her she has an appointment and that was unacceptable, service technician replied “that’s your fault!” More

We had a wonderful experience trading in our 2012 Passat for a 2024 Atlas Cross Sport. Everyone was great. Knowlegable, professional, and very customer oriented, making the whole situation a pleasant experi for a 2024 Atlas Cross Sport. Everyone was great. Knowlegable, professional, and very customer oriented, making the whole situation a pleasant experience. I would highly recommend this dealership to anyone looking for a new VW. More

Dustin is very easy 5o work with and he always gets back to me. Thanks! to me. Thanks! More

I got a nail in my tire and it needed to be replaced . I was able to make an appointment quickly. However , I arrived for my 8 am appointment and didnt leave until 1020? There were notes in my paper work I was able to make an appointment quickly. However , I arrived for my 8 am appointment and didnt leave until 1020? There were notes in my paper work stating that I had another appointment to get to by 10 am - 2.5 hours to change a tire and wash? People change tires on the side of the road in 15 minutes ? VW has all the tools and equipment needed .. please tell me why it took so long ? I appreciated the wash but my rubber mats were soaking wet when I got in my car , so much that I had to remove the mat and shake out the water and my car was sandwiched between two cars so tightly , that I had to request the cars be moved so I could leave. Kevin and Mandi (5 stars) were both very accommodating and informative. Whoever changed my tire , washed my mats , and parked my car … zero stars More

Great customer service. The detail to customer needs are always appreciated.. Thanks to the staff. The detail to customer needs are always appreciated.. Thanks to the staff. More

They took us in on time provided a new loaner car and made us feel welcome. Joshua Anderson did a professional job answering all our questions and listening to our concerns . made us feel welcome. Joshua Anderson did a professional job answering all our questions and listening to our concerns . More

I got great service and my service was very great, liz was excellent, outstanding and timely. was excellent, outstanding and timely. More

The best dealership in Tampa. The only dealership that services my vehicles. Thank you so much for the hospitality. The only dealership that services my vehicles. Thank you so much for the hospitality. More

I had a very good experience here working with Kevin the service manager. He was very kind and explained everything to me in great detail. We discussed what needed to be done and he assisted me in making th service manager. He was very kind and explained everything to me in great detail. We discussed what needed to be done and he assisted me in making the next appointment when it was best for my schedule. I would highly suggest using this service center! More