Volkswagen of North Tampa - Service Center

Superb visit. Was quickly welcomed upon arrival and escorted to my service advisor's desk. Mandy was quick to prepare t he service order and check for any serv Was quickly welcomed upon arrival and escorted to my service advisor's desk. Mandy was quick to prepare t he service order and check for any service bulletins or recalls. As I chose to wait for service I was informed it would take about an hour and a half which was reasonable. About an hour later I received a courtesy video of the vehicle being inspected and the oil change being completed. Work was completed on time and Mandy also arranged to have the key fob batteries replaced, nice touch. Very pleased with the experience and looking forward to our other vehicle's service appointment next month. More

Fantastic experience! Jakub & Kevin are wonderful! Super helpful and nice . Great customer service ! Will come back Jakub & Kevin are wonderful! Super helpful and nice . Great customer service ! Will come back More

Excellent! Jakob inform me every step of the way as to what was going on with my vehicle. The service was faster than I that it would be. Jakob seems to always Jakob inform me every step of the way as to what was going on with my vehicle. The service was faster than I that it would be. Jakob seems to always aim to please as a service rep. More

Excellent, fast service. Jakob always aims to please as my service rep. That sums it up, Jakob always aims to please as my service rep. That sums it up, More

REALLT good on price and time to finish my car. Everyone was easy to contact through text and they were quick with their replies. Everyone was easy to contact through text and they were quick with their replies. More

Jakub is a pleasure to work with he was very accommodating he represents your company very well accommodating he represents your company very well More

Dustin provided excellent service and explained what was entailed with the service. He was very courteous and helpful. entailed with the service. He was very courteous and helpful. More

I am so upset with the service and communication. It’s been 3 weeks and issues have not been fixed. I called many times and asked for GM or Mike, but could not get them to answer. I left 3 messages w It’s been 3 weeks and issues have not been fixed. I called many times and asked for GM or Mike, but could not get them to answer. I left 3 messages with sales representatives and still haven’t heard back. Every time I call and ask for GM or Mike I was told they are busy. More

Called Dustin with the problem he ask me to bring my car right in. When I got there and explained the problem he took my car right into service and found the problem and I was back on the road in 30 minutes right in. When I got there and explained the problem he took my car right into service and found the problem and I was back on the road in 30 minutes. Thank you Dustin. More

Told Dustin what was going on he got my car in the shop and it was completed in 30 minutes and I was on my way. Thank you Dustin and it was completed in 30 minutes and I was on my way. Thank you Dustin More