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Volkswagen of Ocala
Ocala, FL
1,749 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,749 reviews
April 26, 2026
Shawn was easy to work with, both pleasant and knowledgeable. Our purchase and used turn-over were smooth and relatively painless. Our initial online purchase was managed by Chris and was also v knowledgeable. Our purchase and used turn-over were smooth and relatively painless. Our initial online purchase was managed by Chris and was also very smooth, although nobody could exactly explain what his role is. We probably should have asked him directly, lol. Only ding is the final prep could have been more efficient as we waited for some time to receive our new vehicle. More
by Lutzrose
April 25, 2026
Knowledgeable, honest, patient, responsive, transparent, professional, friendly, attentive, reliable, efficient, courteous, trustworthy, helpful, straightforward, respectful. professional, friendly, attentive, reliable, efficient, courteous, trustworthy, helpful, straightforward, respectful. More
by afsoldier19
Employees Worked With
April 23, 2026
Isaiah Gray was very professional and very easy to work with. This has been the one of the best car buying experience I've had. with. This has been the one of the best car buying experience I've had. More
by ajohnson091985
Employees Worked With
April 22, 2026
What a great experience from start to finish. Carlos was fantastic. I couldn’t be more happier with my purchase. Carlos was fantastic. I couldn’t be more happier with my purchase. More
by cel352
Employees Worked With
April 21, 2026
The service is great and the atmosphere is very good. I always enjoy my visits there. I always enjoy my visits there. More
by James L Wims
April 19, 2026
I recently purchased a 2025 Volkswagen Atlas and had a fantastic experience working with Carlos Hernandez. They were incredibly helpful throughout the entire process, making both the purchase and the trad fantastic experience working with Carlos Hernandez. They were incredibly helpful throughout the entire process, making both the purchase and the trade-in of my previous vehicle seamless and stress-free. If you’re looking for someone who is attentive and truly looks out for their customers, I highly recommend asking for Carlos. More
by Wanedqui
Employees Worked With
April 18, 2026
Brandon was very helpful, showed us everything we needed to know and he was incredibly nice. He made our experience an VW of Ocala wonderful. to know and he was incredibly nice. He made our experience an VW of Ocala wonderful. More
by judyeldem
Employees Worked With
April 17, 2026
Well let's see me and my wife couldn't of ask for a better person to help us go through this buying process he was absolutely a 10 out of a 10!!!! better person to help us go through this buying process he was absolutely a 10 out of a 10!!!! More
by raybritt1037
April 17, 2026
Miguel was the best client advisor anyone could ever ask for! Chris did an amazing job as well! for! Chris did an amazing job as well! More
by R27lugo
April 17, 2026
Miguel was exceptional. He was very knowledgeable, very kind and he made our whole experience great. Great dealership! He was very knowledgeable, very kind and he made our whole experience great. Great dealership! More
by Deestofla
Employees Worked With
