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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
April 29, 2022
Easy service. Very knowledgeable information when you ask questions. Very quick to get you an appointment. Very knowledgeable information when you ask questions. Very quick to get you an appointment. More
by ELIZABETHBUNNY
Verified Customer
April 29, 2022
I find the service department to be efficient and honest. They tell you what you need now, and in the future but don't pressure you to do anything. They tell you what you need now, and in the future but don't pressure you to do anything. More
by BARBCHARLESTONCOBB
Employees Worked With
April 28, 2022
Caleb was super personable, friendly, and accommodating. I especially appreciated the level of communication and how easy it was to get in touch directly with someone familiar with my case when I had a ques I especially appreciated the level of communication and how easy it was to get in touch directly with someone familiar with my case when I had a question. More
by carolinekoconnell
April 27, 2022
Danny is very knowledgable, helpful, and courteous. He does his best to give us the best service for our Atlas. We will continue to do business with VW of Ocala. This dealership is clean and accommoda He does his best to give us the best service for our Atlas. We will continue to do business with VW of Ocala. This dealership is clean and accommodating. Such a pleasure to do business here, and Danny makes it even better! He shows genuine concern for his customers. More
by SANDYBEACHFL
Employees Worked With
April 27, 2022
The dealership was nice and clean had a nice waiting room Everybody was friendly and helpful And nobody pressured you in buying a vehicle Everybody was friendly and helpful And nobody pressured you in buying a vehicle More
by moosetracks64
Employees Worked With
Tj Richmond, Rachael Mack, Frank Bradley, Ryan McGeehan
April 27, 2022
I have had the best experience ever at Ocala VW. Because of the quality customer service, I will shop with this dealership first before shopping elsewhere. Thank you everyone at Ocala VW for mak Because of the quality customer service, I will shop with this dealership first before shopping elsewhere. Thank you everyone at Ocala VW for making todays purchase a pleasurable expierience. More
by ROBPICKETT99
Employees Worked With
Other Employees :
The receptionist, Michael Martin, Tj Richmond
April 27, 2022
Very friendly and personal staff! Took my truck in and was finished way before I expected it Took my truck in and was finished way before I expected it More
by Dandawn86
Employees Worked With
April 27, 2022
Service and Care was excellent and very happy with everything. I would recommend you to my friends. everything. I would recommend you to my friends. More
by judith.saarinen
Employees Worked With
April 26, 2022
Danny and the folks that he works with was and always has been amazingly proficient in their service abilities been amazingly proficient in their service abilities More
by n8339xray
Employees Worked With
