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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
March 24, 2022
could not be more pleased with my VW dealer/service center & parts department. My service writer is just top notch. Could not ask for more. My Jetta performes the best of any car that I have ever had. center & parts department. My service writer is just top notch. Could not ask for more. My Jetta performes the best of any car that I have ever had. If I do not buy this one, my next one will be another VW. More
by JLIGHTFOOT
Verified CustomerEmployees Worked With
Malaun Humbert
March 24, 2022
Great location wished my service person was more present seemed to always be doing something seemed to always be doing something More
by DIANEXI.NAVARRO
March 24, 2022
Knowledgeable and friendly staff. Great atmosphere. Timely updates and videos of any services performed. Can always rest assured that my needs are taken care of Great atmosphere. Timely updates and videos of any services performed. Can always rest assured that my needs are taken care of More
by JTBEVO
March 24, 2022
As usual the staff is helpful and courteous. I like the Uber service they offer. I was impressed w the video they now offer to show what the repair guys find I like the Uber service they offer. I was impressed w the video they now offer to show what the repair guys find More
by Nancytf
Employees Worked With
March 23, 2022
Danny Schlenker was excellent as a service advisor. The dealership was quite busy and my oil change took considerably longer than expected. The dealership was quite busy and my oil change took considerably longer than expected. More
by mdolan0
Employees Worked With
March 23, 2022
Danny is one of the best service advisors I have dealt with. He goes out of his way to make his customers happy. with. He goes out of his way to make his customers happy. More
by WATTERSONSA
Employees Worked With
March 23, 2022
Danny schlenker is the best person I’ve ever had service a vehicle in my 50 yrs of owner cars. He was always following up with us with an upbeat positive attitude . He priced things for us and went above a vehicle in my 50 yrs of owner cars. He was always following up with us with an upbeat positive attitude . He priced things for us and went above and beyond what I expected .he may be the best asset VW of Ocala has!!!!!’ More
by Jsenkovich@ail.com
Employees Worked With
March 21, 2022
The dealership was great, especially Chris who worked with hard for us. Joe was also great with the financing. The vehicle was cleaned and ready when we finished. with hard for us. Joe was also great with the financing. The vehicle was cleaned and ready when we finished. More
by Herskine25
March 21, 2022
Always an awesome experience. VW of Ocala is always knowledgeable and experienced with my Golf TDI. Danny is the absolute best service consultant. VW of Ocala is always knowledgeable and experienced with my Golf TDI. Danny is the absolute best service consultant. More
by sjdudeck
Employees Worked With
