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Volkswagen of Ocala
Ocala, FL
1,770 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,770 reviews
April 19, 2022
I had a great experience here and my salesperson shawn was awesome. And great customer service. Thanks, Erika was awesome. And great customer service. Thanks, Erika More
by erikaf1572
Employees Worked With
April 18, 2022
There is no better person to deal with, than Danny. He is excellent in all phases of Service. He is excellent in all phases of Service. More
by atripp0
Employees Worked With
April 18, 2022
Servicing my VW Atlas with VW Ocala has always been a pleasure, Danny and the service team routinely check for any recalls and offer expert advice on possible repairs. This past visit I was just dropping pleasure, Danny and the service team routinely check for any recalls and offer expert advice on possible repairs. This past visit I was just dropping of and picking up the following day but had to wait 1hr for my ride and while waiting I had a very nice text message exchange with their sales team about a free trade in offer and they also sent me links to trucks I might be interested in. Overall, Very Satisfied!! More
by dvw33
April 18, 2022
I came to this dealer after having a bad experience at VW Gainesville. The service at this dealership is unmatched! My service adviser, Caleb, has been nothing short of communicative and professional, provin Gainesville. The service at this dealership is unmatched! My service adviser, Caleb, has been nothing short of communicative and professional, proving excellent customer service along the way. I could not be happier with my experience and I will continue coming to this location. More
by Nilesastephanie
Employees Worked With
Caleb Garcia
April 18, 2022
Excellent service and friendly people. Great experience and comfortable waiting area. Will return when the need arises. Great experience and comfortable waiting area. Will return when the need arises. More
by Ray
Verified CustomerEmployees Worked With
April 17, 2022
Chris, Rachael, and Tj at the Ocala Volkswagen were great to work with. They made it so easy to get into our 2018 Atlas. They were attentive from the beginning of the process but never pushy. I will definite to work with. They made it so easy to get into our 2018 Atlas. They were attentive from the beginning of the process but never pushy. I will definitely recommend them, and we will be back when we are ready for our next car. This is our first Volkswagon, but not our last! More
by bower1me
April 16, 2022
Great experience and service. Starting from the receiver, followed by the service agent and finally the mechanic. Starting from the receiver, followed by the service agent and finally the mechanic. More
by JESUS.CHACHITO07
Employees Worked With
April 15, 2022
Always excellent and friendly service! Danny is the reason we always return for service and purchasing our vehicles. Danny is the reason we always return for service and purchasing our vehicles. More
by daandpa51
Employees Worked With
