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Volkswagen of Ocala
Ocala, FL
1,770 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,770 reviews
April 09, 2022
Found the perfect car, called Chris to reserve it, was there the next day to complete purchase. Very easy to contact and the response time is very prompt. there the next day to complete purchase. Very easy to contact and the response time is very prompt. More
by Alinacocow
Verified CustomerApril 09, 2022
An outstanding dealership! The best experience I have had with the very tedious and stressful process of buying a car. Professional, patient, courteous, and caring people. Eve The best experience I have had with the very tedious and stressful process of buying a car. Professional, patient, courteous, and caring people. Everyone was very knowledgeable! A big Thank you to Shawn and Frank! More
by tracey7330
Employees Worked With
TJ Richmond, Frank Bradley
April 08, 2022
Shawn was very helpful and he even came in on his day off to assist us on our vehicle purchase! Thanks to Shawn and team. to assist us on our vehicle purchase! Thanks to Shawn and team. More
by chacon.sue04
Employees Worked With
April 07, 2022
Great an easy experience working with VW of Ocala. Shawn in sales department was great. Everything was straight forward with TJ in finance department. Danny also did a great job with service after my Shawn in sales department was great. Everything was straight forward with TJ in finance department. Danny also did a great job with service after my purchase. This was my third purchase and I will continue to return More
by ccioffi
April 07, 2022
Exceptional service . . great teamwork special thanks to Christopher frank and Joe for their outstanding customer service..I would buy a another car from there again!! . great teamwork special thanks to Christopher frank and Joe for their outstanding customer service..I would buy a another car from there again!! More
by Kimbijk7
April 06, 2022
We are from Canada and our Golf TDI needed a lot of servicing for my daughter who is Ocala for 4 months. They managed to take us in short order and the service from Danny and Travis was outstanding - servicing for my daughter who is Ocala for 4 months. They managed to take us in short order and the service from Danny and Travis was outstanding - well-explained (loved the video), very transparent and very reasonable in pricing. Would recommend Ocala VW and Danny & Travis in a heartbeat. More
by barbeau
April 06, 2022
Friendly and professional staff. Wait time is manageable and You are kept in formed on status of vehicle. Wait time is manageable and You are kept in formed on status of vehicle. More
by candicebrown440
Employees Worked With
April 06, 2022
Working with Carlos was a pleasure. He makes sure the customer is satisfied and works to fix any potential issues or concerns. I'm happy with my 2019 Mini Cooper and would come to He makes sure the customer is satisfied and works to fix any potential issues or concerns. I'm happy with my 2019 Mini Cooper and would come to work with Carlos in the future. More
by GMGATES7
