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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
March 01, 2022
Great job of customer service. . everything was perfect except they didn’t fill my tank up the car we traded did have a full tank. But other than that it was a great experience I HI . everything was perfect except they didn’t fill my tank up the car we traded did have a full tank. But other than that it was a great experience I HIGHLY recommend them William was great he listened to our wants and went above and beyond to exceed our expectations. They’ve made a customer for life More
by JAMES_YOST
Employees Worked With
Tj Richmond, William Worthy
Verified CustomerMarch 01, 2022
The Service was good thank you for getting me to home and there I appreciate it I would do service to you again there I appreciate it I would do service to you again More
by TSCOTT20
Employees Worked With
February 28, 2022
Friendly, helpful staff . Explained everything and answered all questions. There was no pressure but I appreciated that. I have purchased vehicles from you in the past and ref Explained everything and answered all questions. There was no pressure but I appreciated that. I have purchased vehicles from you in the past and referred friends to you. I will continue doing business with you. More
by ALICE0353
February 28, 2022
William was so awesome! He brought the vehicle to my workplace so that I could test drive it! Amazing experience and total time at the dealership was only an hour he took ca He brought the vehicle to my workplace so that I could test drive it! Amazing experience and total time at the dealership was only an hour he took care of everything over the phone for me. I will recommend him every chance I get not to mention he sold me a great vehicle that I am in love with! After 3 months of searching william made it happen! More
by Mtarr1187
Employees Worked With
Tj Richmond, William Worthy
February 28, 2022
It was a pleasure working with TJ. It was after hours, on a Sunday, and he quickly got us through the finance portion with a smile. Thank you! It was after hours, on a Sunday, and he quickly got us through the finance portion with a smile. Thank you! More
by WILLYGBOND007
Employees Worked With
Tj Richmond
February 27, 2022
Went to 3 dealerships today and Shawn at vw of ocala was able to make it happen for me today thank you for your help guys recommend going there i sure will when i need another car give u 5stars able to make it happen for me today thank you for your help guys recommend going there i sure will when i need another car give u 5stars More
by Scott
February 27, 2022
The service was excellent and they work with me an had the paperwork done very quickly, I was in and out driving home in the the car I purchased within an hour, They are very fair and honest and I highly the paperwork done very quickly, I was in and out driving home in the the car I purchased within an hour, They are very fair and honest and I highly recommend buying a car from Volkswagen of Ocala. Thank you very much Shawn Girton for keeping me updated and informed and getting the sale done quickly. More
by rawdizism
February 27, 2022
Shawn was great to work with. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. More
by kris10bond
