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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
February 27, 2022
Went to 3 dealerships today and Shawn at vw of ocala was able to make it happen for me today thank you for your help guys recommend going there i sure will when i need another car give u 5stars able to make it happen for me today thank you for your help guys recommend going there i sure will when i need another car give u 5stars More
by Scott
February 27, 2022
The service was excellent and they work with me an had the paperwork done very quickly, I was in and out driving home in the the car I purchased within an hour, They are very fair and honest and I highly the paperwork done very quickly, I was in and out driving home in the the car I purchased within an hour, They are very fair and honest and I highly recommend buying a car from Volkswagen of Ocala. Thank you very much Shawn Girton for keeping me updated and informed and getting the sale done quickly. More
by rawdizism
Verified CustomerFebruary 27, 2022
Shawn was great to work with. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. More
by kris10bond
February 27, 2022
Thank you Carlos and Rachel for making this the Easiest, Quickest, flawless car purchase I have ever made. You both went above and beyond to make this as simple as possible! I will be back for more cars. Quickest, flawless car purchase I have ever made. You both went above and beyond to make this as simple as possible! I will be back for more cars. More
by jcdeleon1960
February 27, 2022
Excellent customer service. Excellent finance manager. Love this place! I will always return to VW Of Ocala in the future. Excellent finance manager. Love this place! I will always return to VW Of Ocala in the future. More
by Cjzalways66
February 27, 2022
Awesome costumer service, i like how the seller explain every thing and the patience he has every thing and the patience he has More
by RAFALUGO347
Employees Worked With
February 27, 2022
Malaun in the service department is keeping us coming back to this dealership. The sales department has room for improvement. back to this dealership. The sales department has room for improvement. More
by WES.PARK1
Employees Worked With
Other Employees :
Malaun Humbert, Joe Fulner, William Worthy
February 26, 2022
Extremely poor communication. Phone calls not returned. Service not provided as promised. Service department seemed unconcerned Phone calls not returned. Service not provided as promised. Service department seemed unconcerned More
by VOMISAI
