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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
October 26, 2021
Awesome dealership, service department and our salesperson was spot on! Very easy to work with from start to finish. salesperson was spot on! Very easy to work with from start to finish. More
by Dimplesdb
October 25, 2021
Amazing experience. I highly recommend to anyone looking to buy a new Volkswagen. Couldn’t be happier to buy a new Volkswagen. Couldn’t be happier More
by mm1stmb
October 08, 2021
Awesome team work, Rachelle, Bianca, and Christopher. Nice car and they worked with me to get the best price and get the car ready for me. Nice car and they worked with me to get the best price and get the car ready for me. More
by Blue orange guy
September 29, 2021
I went To VW of Ocala to find a vehicle that fit my budget & that I would be happy with as this would be my last car purchase. Chris & the management staff Mike Martin made sure I was extremely happy w budget & that I would be happy with as this would be my last car purchase. Chris & the management staff Mike Martin made sure I was extremely happy with my purchase & went above & beyond to make sure of it! I highly recommend them for anyone to put their trust in the hands of this wonderful staff! 5 star rating doesn’t do this dealership justice! More
by brooke_L
September 11, 2021
Chris Hudson was fantastic! He was the reason after a long day of car shopping we came back! I love my new car thank you for a wonderful experience long day of car shopping we came back! I love my new car thank you for a wonderful experience More
by maggiemay0524
August 30, 2021
Always knowledgeable. They shoot straight and give you the details up front. A service that is above the competition. Always looking for the best deal for the customers. the details up front. A service that is above the competition. Always looking for the best deal for the customers. More
by arbmom7
August 17, 2021
The staff are very friendly and responsive. I contacted them initially to acquire some information about a car. Chris sent me a full walk around video of the vehicle. He was present on his day off at the d them initially to acquire some information about a car. Chris sent me a full walk around video of the vehicle. He was present on his day off at the dealership to be there when I purchased the car. More
by David.nader.12
August 07, 2021
I was so impressed at how easy the transaction was. I pulled in filled out my paperwork and was done within 45 minutes. pulled in filled out my paperwork and was done within 45 minutes. More
by broadwaygal68
August 02, 2021
I really enjoyed the customer service. The ease of access to to do financial doc is amazing. The facilitator Cris Hudson (salesman) was wonderful, flexible in scheduling and upfront and honest. to to do financial doc is amazing. The facilitator Cris Hudson (salesman) was wonderful, flexible in scheduling and upfront and honest. More
by thomas.glenn
