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Volkswagen of Ocala
Ocala, FL
1,625 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,625 reviews
June 19, 2024
I’ve owned Volkswagens and Audi for the past 20 years. These guys demonstrate “superior customer service” better than any dealership I’ve been in. A real can do attitude, great communications about wher These guys demonstrate “superior customer service” better than any dealership I’ve been in. A real can do attitude, great communications about where they are in the process and professional throughout. Danny and his service team are a 10. More
by jerome.mulligan
June 19, 2024
They were fair to me and my family! Got a great price on a great vehicle! Would recommend to anyone in the area looking for a quality VW at a quality price! Shawn was great and took car Got a great price on a great vehicle! Would recommend to anyone in the area looking for a quality VW at a quality price! Shawn was great and took care in helping us get the deal we deserved. More
by Waterside
June 13, 2024
Best dealership I have ever used and that is a 50 plus year span.Clean, neat ,orderly. year span.Clean, neat ,orderly. More
by Dcorno
June 12, 2024
Great service, very thorough. Friendly staff. I would recommend them to anyone who is looking for a car or needs service. Friendly staff. I would recommend them to anyone who is looking for a car or needs service. More
by agwmedic
Employees Worked With
June 12, 2024
I just had my 2K service done. Service was on time and professional. I was very pleased with everything. Service was on time and professional. I was very pleased with everything. More
by wctodisco
Employees Worked With
June 11, 2024
I had a great experience working with Shawn at Volks Wagon of Ocala. Shawn took the time to explain in detail how to operate the different functions of my new vehicle. He made the purchasing process e Wagon of Ocala. Shawn took the time to explain in detail how to operate the different functions of my new vehicle. He made the purchasing process easy for me. I consider Shawn a great asset to the company. More
by paulettejjones
Employees Worked With
June 11, 2024
Great experience. Shawn is awesome to work with. This has been a very pleasant purchase. Shawn is awesome to work with. This has been a very pleasant purchase. More
by croixmom
Employees Worked With
June 06, 2024
Rapid check in. Excellent service department. Comfortable environment. Like the car wash option after service is completed. Excellent service department. Comfortable environment. Like the car wash option after service is completed. More
by Alina
June 06, 2024
it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More
by mlop0880
June 05, 2024
Dealership was extremely clean and well maintained. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. More
by Mark
Employees Worked With
