Volkswagen of Ocala

Professionalism If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had to wait along time, during that time he was conscious of people waiting and was always busy the whole time. If any regional manager or above reads this you should promote him. More

30,000 miles w/ check engine light In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel proc In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel process. Part was not common and returned next day. Taken care of. Great service advisors! I feel like part of the family!! More

Buyer Beware !!!. Hani lied, extended warranty was not refundable or transferable, told it would be. Had car 10ths, lost $1500, would not prorate unused por !!!. Hani lied, extended warranty was not refundable or transferable, told it would be. Had car 10ths, lost $1500, would not prorate unused portion. More

Great service! This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is a This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is an asset to this dealership. I wholeheartedly recommend this service center. More

Service Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. More

overall great experience The staff was extremely helpful. Service is fast and high quality. I will continue to shop here for not only myself but my wife and children. The staff was extremely helpful. Service is fast and high quality. I will continue to shop here for not only myself but my wife and children. More

Fantastic Customer Service. The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service and Parts. More

Stress free car buying experience! I am always weary about car shopping because I always feel like I'm going to get duped in some way. I don't feel this way at all about Volkswagen of O I am always weary about car shopping because I always feel like I'm going to get duped in some way. I don't feel this way at all about Volkswagen of Ocala. Everybody is eager to answer your questions and are very knowledgeable about their products. The service waiting area is very comfortable with plenty of refreshments! I would definitely recommend this dealership More

The Best Dealership! I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of deale I'm a repeat customer to Ocala VW and will always be a customer. Its so easy to buy a vehicle from here they treat you very good unlike a lot of dealerships. The service Dept is the best I have ever had to deal with and will only deal with. Danny and Shawn are the best but most of my dealings have been with Danny and he's awesome. I know I can trust Danny when he says there is a problem and I need whatever it may be. Trust is very big with me and I know Danny is 100% trustworthy on what he does and how he goes about it. The service dept is great at Ocala VW and hope they keep up the great work that all of the guys there do! One last thing Danny the APR tech is very professional and glad he was the one that worked on my GTI. All around just a great dealership to deal with! More

A 10 in my book. Danny Schlenker at the service desk, awesom Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustwo Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustworthy. More