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Volkswagen of Ocala
Ocala, FL
1,797 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,797 reviews
July 01, 2026
Isaiah did a great job. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future. More
by jmade89
Employees Worked With
Christopher Hudson, Isaiah Gray
July 01, 2026
Shawn was absolutely amazing, very professional, and courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was very considerate and patient, making this car-buying experience exceptional Thank you Shawn for making my experience at VW of Ocala top-notch. 👏🏾👏🏾👏🏾👏🏾👏🏾 More
by Stacy_D
Employees Worked With
Shawn Girton
June 25, 2026
I had an outstanding experience purchasing my car from Isaiah. From the moment I arrived, he was professional, friendly, and exceptionally knowledgeable about the vehicles and the entire buying process. H Isaiah. From the moment I arrived, he was professional, friendly, and exceptionally knowledgeable about the vehicles and the entire buying process. He took the time to answer all of my questions, explain my options clearly, and made sure I felt comfortable with my decision. Isaiah's honesty, patience, and attention to detail made the experience stress-free and enjoyable. He truly went above and beyond .....sooooo.....If you're looking for someone who provides excellent customer service and genuinely cares about helping customers, I highly recommend Isaiah. Thank you for making my car-buying experience such a positive one! More
by wright_sj
Employees Worked With
Isaiah Gray
June 19, 2026
Carlos Hernandez was incredibly helpful from the moment I entered the dealership. He transformed the car-buying experience into a joyful adventure, rather than the dreaded nightmare it often is. I highly rec entered the dealership. He transformed the car-buying experience into a joyful adventure, rather than the dreaded nightmare it often is. I highly recommend Carlos H. to anyone seeking to purchase a car. More
by Hector G
Employees Worked With
Carlos Hernandez
June 15, 2026
Great experience. The process to purchase a vehicle, is not always easy, but Miguel and his team made this so easy. All steps were well explained. Every efficient from The process to purchase a vehicle, is not always easy, but Miguel and his team made this so easy. All steps were well explained. Every efficient from start to finish! More
by shawnmbalenske
Employees Worked With
Emily and TJ, Miguel Ramirez
June 14, 2026
Isaiah Gray And the dealership was very helpful. Isaiah also follow up with me daily and offer many different ways to help with deal. I will refer all friends and family to Isaiah Gray and the Volk Isaiah also follow up with me daily and offer many different ways to help with deal. I will refer all friends and family to Isaiah Gray and the Volkswagen dealership. More
by Rmartinjr
Employees Worked With
Isaiah Gray
June 10, 2026
Everyone was very helpful, professional, and friendly. It’s a very beautiful dealership and I appreciate them working with me on my budget. Thank you so very much.🌻 It’s a very beautiful dealership and I appreciate them working with me on my budget. Thank you so very much.🌻 More
by Laura
Employees Worked With
Chris Hudson. Kayla and Cedrick , Shawn Girton, David Peralta
June 08, 2026
This Dealship was very professional in all departments very well organized will definitely recommend them. Miguel was extremely polite and very knowledgeable will recommend him to anyone I know that needs very well organized will definitely recommend them. Miguel was extremely polite and very knowledgeable will recommend him to anyone I know that needs a vehicle. More
by Dgold584
Employees Worked With
Financial department as well was great., Miguel Ramirez
June 04, 2026
Purchased a new 2026 VW Tiguan r line black AWD yesterday. Brandon Boland was great to work with. Professional, took the time to understand our needs and went above and beyond to get the process yesterday. Brandon Boland was great to work with. Professional, took the time to understand our needs and went above and beyond to get the process done. We highly recommend Brandon Boland! More
by Katebixby
