Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,628 reviews
October 15, 2023
Professional, friendly people and a pleasure to meet them. Love the car. Looks new not 3 years old. Got a lot free things from them. them. Love the car. Looks new not 3 years old. Got a lot free things from them. More
by patty34287
Verified Customer
October 13, 2023
I appreciated their helpfulness and their integrity meaning I didn’t feel like I was being over charged. Customers are treated with respect and taken good care of meaning I didn’t feel like I was being over charged. Customers are treated with respect and taken good care of More
by sarasjehle
Employees Worked With
October 13, 2023
Quick, easy, and simple! Love the video they provide for recommendations that needs to be done to my vehicle. Love the video they provide for recommendations that needs to be done to my vehicle. More
by TYLERMOSLEY97
Employees Worked With
October 12, 2023
Danny got the paperwork complete and the job done. An accumulation of dog hair for Auto Butler but the entire experience was excellent. Tim An accumulation of dog hair for Auto Butler but the entire experience was excellent. Tim More
by TKWELCH
Employees Worked With
October 12, 2023
Professional, Customer Oriented, Convenient Hours, Good Location, Lacks selection of color options, OVERALL VERY GOOD!!! Location, Lacks selection of color options, OVERALL VERY GOOD!!! More
by 2102409615.dn94
Employees Worked With
October 12, 2023
Over all a great experience and to have Joe call after the deal was completed to tell us he found another rebate for an additional $1,000 was great and truly unexpected. the deal was completed to tell us he found another rebate for an additional $1,000 was great and truly unexpected. More
by sdeardeuff
October 11, 2023
$400 for a battery that costs less then $250. Brakes and tires were not worn like it was said they were. Very untrustworthy dealership. Brakes and tires were not worn like it was said they were. Very untrustworthy dealership. More
by User
October 10, 2023
Danny has positively wowed us with the highest level of service and communication. Even on a busy day, he patiently helped me understand all issues with my car and made excellent recommendations for work service and communication. Even on a busy day, he patiently helped me understand all issues with my car and made excellent recommendations for work to be done. There is nowhere else we will take our two Volkswagens. More
by gigimcg27
Employees Worked With
Other Employees :
Jody who answers the phone is just amazing too, Malaun Humbert
October 10, 2023
As always it was a pleasure getting the work done on my car , as always it was serviced efficiently car , as always it was serviced efficiently More
by chris.l.watrouse
Employees Worked With
October 09, 2023
Service employee was very uninvolved and unconcerned. The price for an oil change is ridiculously high The price for an oil change is ridiculously high More
by ZINDIRODRIGUEZ
Employees Worked With
