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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
July 01, 2023
This was our first experience at Volkswagen of Ocala. Cecili was very helpful with our purchase! Very happy with our new Taos and the way we were treated there! Cecili was very helpful with our purchase! Very happy with our new Taos and the way we were treated there! More
by GET
Employees Worked With
Cecili Ortiz
June 30, 2023
I’ve been a long time customer-bought four new vehicles from Ocala VW-loved everyone! Shawn was very good to work with and tried to find everything we were looking for-but he can’t change what’s produce from Ocala VW-loved everyone! Shawn was very good to work with and tried to find everything we were looking for-but he can’t change what’s produced. Love my blue Taos! Everything was done timely so we weren’t sitting there all day which was very much appreciated. More
by flabuggin
Verified CustomerJune 26, 2023
Danny Schlenker was absolutely amazing to work with. He was friendly, professional, and made sure that I felt like a valued customer. He was honest in terms of how quickly my care could get serviced a He was friendly, professional, and made sure that I felt like a valued customer. He was honest in terms of how quickly my care could get serviced and kept me updated through the process. I love how they take of video of what the tech finds to share with you. Mark the service tech worked late to ensure my care got finished. In my mind service is a large part of a new car purchase as I will be dependent on them afterwards. I would happily buy new from this dealer based on my experiences at their service department and will do just that when the time comes. . More
by Jeff A
June 26, 2023
Awesome! ! Thanks so much for all the help Very attentive and professional all the time ! Thanks so much for all the help Very attentive and professional all the time More
by visade99
June 25, 2023
Friendly, curious, timely, thorough The dealership was also clean, was informed about my car in timely fashion. I would recommend them in the future. also clean, was informed about my car in timely fashion. I would recommend them in the future. More
by ARNEA98
June 24, 2023
Awesome service Caleb was very helpful, attentive and responsive to all my questions, inquiries and needs responsive to all my questions, inquiries and needs More
by MCABRAL1030@GMAIL.COM
June 24, 2023
This experience has been hands down, the BEST I have ever had with a purchase of a car. Shawn & Irish were GREAT!! had with a purchase of a car. Shawn & Irish were GREAT!! More
by aegirl834
