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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
Verified Customer
May 06, 2023
Both our sales associate, and finance manager were exceptional to work with. We had visited six different dealerships and were torn between the Tiguan and 4Runner. The team at Volkswagen of Ocala were exceptional to work with. We had visited six different dealerships and were torn between the Tiguan and 4Runner. The team at Volkswagen of Ocala were the deciding factor for my wife and I. I would highly recommend this dealership for anyone that feels stressed about the purchasing process or dread the typical "vulture" salesmen that plague the industry. More
by tmleffkowitz
May 06, 2023
I can count on their thorough troubleshooting, expertise, honesty, and good communication at every phase of a service appointment. expertise, honesty, and good communication at every phase of a service appointment. More
by KNIGHTD362
May 06, 2023
The best thing is I did not have to wait for the service. The waiting area is great also. service. The waiting area is great also. More
by GUIGNARDESSALINES
Employees Worked With
May 05, 2023
My Bettle was transferred from out of state. I brought it to Ocala VW because I wanted them to check over vehicle because it has sat for 16 months. I was assigned Danny as my advisor. He was ama I brought it to Ocala VW because I wanted them to check over vehicle because it has sat for 16 months. I was assigned Danny as my advisor. He was amazing took his time explaining everything that they would check. The mechanic actually took a Video walk around of the vehicle and pointed some things out. I received a call from Danny explaining what was recommended and the pricing. Danny was upfront with all information and honest and kept me in my spending limitations. I would recommend Ocala VW and give them more stars if I can. More
by CURTINS92
Employees Worked With
May 02, 2023
The service personnel were polite and efficient. Love the way they communicate by text! Very happy with the service. Love the way they communicate by text! Very happy with the service. More
by Scott Smith
Employees Worked With
Other Employees :
Malaun Humbert, Daniel "Danny" Gonzalez
May 02, 2023
Danny got my ID4 checked out and back on the road quickly and with a minimum of fuss. Kudos to him and to Carlos in the shop for their efficient diagnosis of the problem and the solution. Looking forward to and with a minimum of fuss. Kudos to him and to Carlos in the shop for their efficient diagnosis of the problem and the solution. Looking forward to getting the part that was ordered installed when it comes in. Meanwhile my car is ready to devour the miles! That car wash at the end is always a nice touch. More
by GLW1954
May 02, 2023
Cassandra was able to get the deal done when others on the strip wouldn’t deal. She is a skilled and articulate closer. Compliments to her manager for helping make it happen. the strip wouldn’t deal. She is a skilled and articulate closer. Compliments to her manager for helping make it happen. More
by DonaldFrame.com
Employees Worked With
Cassandra
