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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
April 07, 2023
Caleb is a professional among professionals. I was overwhelmingly impressed by his knowledge and service. He’s due a promotion!!!! Mike Siegle I was overwhelmingly impressed by his knowledge and service. He’s due a promotion!!!! Mike Siegle More
by mksiegs1
Verified CustomerEmployees Worked With
Other Employees :
Malaun Humbert, Daniel "Danny" Gonzalez
April 07, 2023
Kept me informed the whole time as to what was going on with my vehicle with my vehicle More
by HOPESHAW2009
Employees Worked With
April 06, 2023
I didn’t have an appointment but the accepted my car and correct the problem in 2 hours. The technician even sent me a video explaining me the situation when the problem was found. correct the problem in 2 hours. The technician even sent me a video explaining me the situation when the problem was found. More
by jyulfo
Employees Worked With
April 04, 2023
Great service and quality. Excellent customer service and great waiting area. All employees are very kind and attentive. Excellent customer service and great waiting area. All employees are very kind and attentive. More
by Desiree
Employees Worked With
April 03, 2023
The service department employees are always courteous and the service is completed in a timely manner, plus I get a free car wash! the service is completed in a timely manner, plus I get a free car wash! More
by Steve
Employees Worked With
April 02, 2023
Definitely like the Ocala Volkswagen over Leesburg! My usual service rep Malaun was off the day that I was there, so I had Daniel. When I checked in, I showed him my coupon flyer for discounted oil ch My usual service rep Malaun was off the day that I was there, so I had Daniel. When I checked in, I showed him my coupon flyer for discounted oil change (it was from Leesburg Volkswagen). Daniel informed me that the coupon is not honored at the Ocala service center and that I could perform an on-line search for a coupon for Ocala. IN the past, Malaun has honored my coupon from “where ever”, and he has at times found me a better deal on service thru Ocala! ! I did find a coupon on-line for the Ocala service, and Daniel honored it. Daniel was kind and professional. It was totally up to me to find the best service deal. Malaun would have had it ready and waiting for me…that is how one gets a 5 stars rating! So, for this service, I give it a 4. Still like Ocala Volkswagen. Thank you. Should Volkswagen come out with an electric Beetle, I’d be one of the first to order one!!! More
by DWYANDELL
Employees Worked With
Daniel "Danny" Gonzalez
