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Volkswagen of Ocala
Ocala, FL
1,635 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,635 reviews
Verified Customer
March 14, 2023
Clean Facility, Friendly Staff, Great amenities. Comfortable atmosphere where you can relax while you are waiting for service to complete. Comfortable atmosphere where you can relax while you are waiting for service to complete. More
by IMRANZALLI
Employees Worked With
Jodie, receptionist is always professional , Malaun Humbert
March 13, 2023
This was the best car shopping experience I have ever had. From Irish, my salesman, to Joe, the finance guy, everything went quickly and smoothly. Very stress-free. I highly recommend them. had. From Irish, my salesman, to Joe, the finance guy, everything went quickly and smoothly. Very stress-free. I highly recommend them. More
by Heidi
Employees Worked With
Joe in Finance, Michael "Irish" Bedaw
March 13, 2023
Waited almost 5 hours to be told couldn't do. Sent me to kia to have done once at kia said not under warranty would coat $300 to look at. Now have to bring back to Volkswagen, where I bought it a Sent me to kia to have done once at kia said not under warranty would coat $300 to look at. Now have to bring back to Volkswagen, where I bought it and originally took to get fixed. Just really hope I do not have to spend another whole day waiting in lobby again. More
by Sharjoy
March 13, 2023
We're from Canada and it was the second time that we've been to VW of Ocala while down in Florida. Danny served us again this time, and his service was first-rate - he booked the appointment and greeted been to VW of Ocala while down in Florida. Danny served us again this time, and his service was first-rate - he booked the appointment and greeted us, took his time going over the servicing and repairs, and was equally detailed explaining the invoice. The interim video showing the diagnostic is always a special bonus - it's transparent and saves time in the process. Great service experience that I would love to see imported to our local VW dealership here in Ottawa! More
by barbeau
Employees Worked With
March 11, 2023
Very friendly and helpful, very patient, I went to check out one car and changed my mind completely and without hesitation Cecili was more than willing to assist me! I don’t think I could’ve had a better ex out one car and changed my mind completely and without hesitation Cecili was more than willing to assist me! I don’t think I could’ve had a better experience:) More
by Vivica Jackson
Employees Worked With
Cecili
March 11, 2023
This was the best car buying experience I have ever had. Chris and joe were very easy to work with! Chris and joe were very easy to work with! More
by Emilymiller341
Employees Worked With
March 10, 2023
Great customer service as always. Enjoy brining my Volkswagen here for service. Dannie is the best. Enjoy brining my Volkswagen here for service. Dannie is the best. More
by jesseffinger
Employees Worked With
March 07, 2023
I am still waiting for some decisions that have not been decided yet until then I will let you know. decided yet until then I will let you know. More
by JXTHREE
Employees Worked With
