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Volkswagen of Ocala
Ocala, FL
1,628 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,628 reviews
January 16, 2023
Great experience. Shawn was great to deal with and I never felt pressured to buy. He explained the process as we were going through it and we left happy and knowing Shawn was great to deal with and I never felt pressured to buy. He explained the process as we were going through it and we left happy and knowing we were taken care of. More
by nickwestberry
Employees Worked With
January 16, 2023
Excellent reception and service. I really like. I Recommend this place for everyone. My favorite place for service. Thank you so much. I really like. I Recommend this place for everyone. My favorite place for service. Thank you so much. More
by andreafedeca
Verified CustomerJanuary 16, 2023
This dealer/service adviser follows up on special orders, and gets the service done by appointment and efficiently. The waiting area is roomy and comfortable, the restrooms and dealership is clean. There's a and gets the service done by appointment and efficiently. The waiting area is roomy and comfortable, the restrooms and dealership is clean. There's a choice of complimentary beverages, and a vending machine for customers. More
by IBEUMER
Employees Worked With
Malaun Humbert
January 16, 2023
Very professional and willing to listen to any concerns, Prompt service and will be using again when needed Prompt service and will be using again when needed More
by ELBATOVW0
Employees Worked With
January 15, 2023
Chris and Mike were great. Extremely helpful and patient while we worked through our decision on which vehicle we would buy. We felt no high pressure sales push at all. W Extremely helpful and patient while we worked through our decision on which vehicle we would buy. We felt no high pressure sales push at all. We felt the complete opposite and it was great. No stress! More
by Jlowe1787
January 15, 2023
Always the same. You have the best dealership period. Best sales, best service, even getting the car washed it great! You have the best dealership period. Best sales, best service, even getting the car washed it great! More
by MADMAX53
Employees Worked With
January 15, 2023
The sales person. Was nice and very friendly. The finance guy bordered on rude most of the time. Wouldn't choose to deal with him again. Was nice and very friendly. The finance guy bordered on rude most of the time. Wouldn't choose to deal with him again. More
by asburyupc
Employees Worked With
William Worthy
January 14, 2023
The Service is great and Danny Schlenker is the best! I do recommend them and him to everyone. I do recommend them and him to everyone. More
by JOHNTERBRYAN
Employees Worked With
January 13, 2023
Great service. Met all my expectations. Knowledgeable, proactive, helpful and friendly. Willing to accommodate my needs. Met all my expectations. Knowledgeable, proactive, helpful and friendly. Willing to accommodate my needs. More
by bravojuanr
Employees Worked With
January 11, 2023
Shawn was great, helped me every step of the way and got me a great deal! me a great deal! More
by vtartist
Employees Worked With
