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Volkswagen of Ocala
Ocala, FL
1,664 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots ...
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Today:Open today 9:00 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,664 reviews
November 07, 2022
The service at your Volkswagen dealership is outstanding! I also want to thank Danny at your front desk for being so patient with me and providing such excellent service. I also want to thank Danny at your front desk for being so patient with me and providing such excellent service. More
by DBURGESS2
Verified CustomerEmployees Worked With
November 06, 2022
Danny was amazing. 3rd time I am doing servoce with him, and he always does a phenomenal job. 3rd time I am doing servoce with him, and he always does a phenomenal job. More
by VASTHEGREAT
Employees Worked With
November 06, 2022
Awesome experience. Chris was nice and easy to work with. He had the truck ready for us when we got there, and finance was fast and efficient. Chris went the extra mile Chris was nice and easy to work with. He had the truck ready for us when we got there, and finance was fast and efficient. Chris went the extra mile to make sure we had a wonderful experience. More
by bakerpix
November 04, 2022
Chris was awesome throughout the whole process. Extremely helpful and responsive, even responding after hours. We drove 3 hours to make this purchase so it was mostly remote and everything was extr Extremely helpful and responsive, even responding after hours. We drove 3 hours to make this purchase so it was mostly remote and everything was extremely quick & easy. Joe was great as well, and both were transparent throughout the process. This has been the best experience we’ve had buying a car. More
by Tristanerdman2
November 02, 2022
Thanks for everythings Volkswagen ocala family specially thanks Mr. Shawn and finance manager John They are very helpful thanks again 🙏🏻🙏🏻 thanks Mr. Shawn and finance manager John They are very helpful thanks again 🙏🏻🙏🏻 More
by esatusa
Employees Worked With
November 01, 2022
Everyone was nothing but helpful. The young sales lady, Miss Lopez, was very knowledgeable and if she didn’t know she knew where to get the answer. Frank the sales manager went out of The young sales lady, Miss Lopez, was very knowledgeable and if she didn’t know she knew where to get the answer. Frank the sales manager went out of his way to tak e care of some missing items. The gentleman in finance explained everything we were doing as we did it. Great bunch of folks. More
by IFUGATE
Employees Worked With
Meraida Lopez
November 01, 2022
Great people work at this dealer every day. Good job everyone. Keep up the good work Good job everyone. Keep up the good work More
by nyzon3
Employees Worked With
October 31, 2022
Very well maintained, clean, and friendly service at all levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing u levels!! Personnel dressed in a professional manner. Establishes great communication skill sets between the customer and Service Rep in providing updates on the vehicle during service! Nice coffee bar and lounge area to relax while you wait during the car services! More
by wzangrilli
Employees Worked With
Malaun Humbert
