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Volkswagen of Ocala
Ocala, FL
1,664 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,664 reviews
October 31, 2022
Everyone was wonderful and extremely helpful. Would definitely recommend purchasing a vehicle from this dealership. Would definitely recommend purchasing a vehicle from this dealership. More
by Jennanfakhoury
Employees Worked With
October 31, 2022
VW of Ocala provided top notch service and sales. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. Had a great experience with Danny Schlenker in the service department. As well as Michael Bedaw in the sales department. More
by shayne094
Verified CustomerOctober 30, 2022
I was very impressed with the whole experience. Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it, Malian was very helpful and explained what was happening and the video was great.I did have to leave my car overnight so they could get parts for it,but they had a ride home for me right away and picked me up the next day. Very good experience overall. More
by Donna Walters.
Employees Worked With
Malaun Humbert
October 29, 2022
Me and my son had a wonderful experience at VW today! This is my 2nd purchase through VW and we never left disappointed or regretful! Shawn was a great salesman with a good attitude and I really apprecia This is my 2nd purchase through VW and we never left disappointed or regretful! Shawn was a great salesman with a good attitude and I really appreciate doing business with Shawn at VW! More
by Tbaby0583
Employees Worked With
October 27, 2022
Volkswagen of Ocala went above the call of duty to assist me in purchasing a new vehicle. I highly recommend this dealership. me in purchasing a new vehicle. I highly recommend this dealership. More
by misstagg
October 26, 2022
The only place I have taken my Jetta since I leased it in October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very hel October 2018 so I have no other dealers to compare to. I have always been completely satisfied with the service I have received. Danny is very helpful. I do miss the donuts though. More
by WHITEFLYER3
Employees Worked With
October 26, 2022
Extremely comfortable environment. Amazing staff! Delicious hot coffee and clean waiting area. Will be coming back if we ever need another car Amazing staff! Delicious hot coffee and clean waiting area. Will be coming back if we ever need another car More
by Zimmere
Employees Worked With
Meraida Lopez
October 25, 2022
You could feel the relaxed and inviting energy when you walked in the dealership! Everyone was welcoming and made you feel at home! 😄 walked in the dealership! Everyone was welcoming and made you feel at home! 😄 More
by Richard and Nancy
Employees Worked With
October 24, 2022
Volkswagen of Ocala has been servicing my Jetta since I moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I dep moved to Ocala 4 years ago. It is the cleanest dealership with the most comfortable waiting room I have ever seen. My car is nine years old, so I depend on their annual inspection. This year there were no problems discovered, but when there are they are always documented with photos or even a video recorded by the technician to explain what needs to be done. I have had occasional problems in between annual service which are always taken care of quickly and usually without charge - for example checking out a check engine light, how to turn off the tire light after filling the tires. Everyone at the dealership is cheerful and helpful, but I really trust Caleb to take good care of me. More
by pabshamrock
