Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Orange Park
Jacksonville, FL
380 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 380 reviews
Helpful June 05, 2023
Khalil Dempsey was amazing! He was so friendly, not pushy and kept the conversation going during the waiting periods. Such a great person with a good head on his shoulders! I se He was so friendly, not pushy and kept the conversation going during the waiting periods. Such a great person with a good head on his shoulders! I see lots of success for him. Management was even wonderful. Everyone was just so pleasant! More
by Jen F.
Employees Worked With
Khalil Dempsey, Chris Smith
June 05, 2023
Frank did a phenomenal job throughout the entire car buying process - we are lucky to have met him. We appreciate his hard work and dedication to making sure we were making the right choice. buying process - we are lucky to have met him. We appreciate his hard work and dedication to making sure we were making the right choice. More
by Grace147089
Employees Worked With
Fransisco Dones
May 20, 2023
The customer service at this dealership is top tier. Scott was awesome and made my experience a breeze! He was very knowledgeable and helpful in choosing the perfect vehicle. Definitely worth my 1 hr + Scott was awesome and made my experience a breeze! He was very knowledgeable and helpful in choosing the perfect vehicle. Definitely worth my 1 hr + drive to get the best! I would recommend this dealership to anyone! More
by breannah02
Employees Worked With
Scott Pantin
May 16, 2023
After going to other dealerships and not getting very friendly service my mother and I came to Volkswagen. As soon as we arrived we were warmly welcomed. Great service. I left very happy with my new GTI. friendly service my mother and I came to Volkswagen. As soon as we arrived we were warmly welcomed. Great service. I left very happy with my new GTI. More
by stinsona
Employees Worked With
K.D and Thomas , Chris Smith
May 09, 2023
Very professional and courteous. Asked me questions about what I wanted and didn’t want and didn’t try to sell me anything other than my requests. Asked me questions about what I wanted and didn’t want and didn’t try to sell me anything other than my requests. More
by kconti62
Employees Worked With
Ray Gordon
May 05, 2023
BEST VW Dealership! The hubby and Francisco got me what I wanted. I've NEVER had a brand new car and I got one that we could afford without any hassle. Great customer se The hubby and Francisco got me what I wanted. I've NEVER had a brand new car and I got one that we could afford without any hassle. Great customer service all around, GM, Manager, Finance, Detailing everyone especially Francisco Dones. You guys are stand up and you stood out to me! Thank you, thank you, thank you! More
by iamkdixon
Employees Worked With
Francisco Dones and a BIG looked like he played football , Chris Smith
April 24, 2023
Can not say enough about this dealership who I have been coming to fo ryears to buy cars and get service on those same cars. I went in last Friday just after lunch to purchase an ID.4 Pro that had just a coming to fo ryears to buy cars and get service on those same cars. I went in last Friday just after lunch to purchase an ID.4 Pro that had just arrived at the dealership and between Odell and Douglas - they helped me get everything done for the purchase and off the lot in my new car. Will continue to do business with these folks have they have always taken good care of me and my vehicles. P.S. Doing paperwork electronically with Roger was the best thing ever! More
by WinObs
Employees Worked With
Douglas Bennett, Odell Jones
