Volkswagen of Orange Park

Very courteous, patient, concerned, knowledgeable, efficient, excellent customer service, just Awesome, follow up, very satisfied

I use Volkswagen of Orange Park for all my Service needs. I am satisfied with the Service every time. Thank you Service team and Lou your rock.

I’ve had to come back twice after having service done here because a light came up on my dash. This last time was my “check engine” light because (I was told) someone didn’t put the dipstick back. I’ve been to this dealership 3 times, and the only time I felt like I received good service was the time when I paid for a new battery (the other times I used vouchers from my service plan and did not pay anything). Even the car wash was a bummer. I understand that it’s complementary, but just because it’s complementary doesn’t mean it has to be poorly executed, right? I will say, though, LouAnn(?) is a delightful person and a fine representation of personable customer service.

Our experience in the car buying process at volkswagen of orange park was excellent from start to finish.

Very professional. Best customer service I’ve had in awhile. Joseph cares about his customers and puts their needs as priority one.

The service was quick and they kept me informed of what was happening. Everyone was real nice and helpful.

I’ve been coming here for seven years now and I’ve never had anything but great service from them.

My experience at Volkswagen was the best! I've never experienced actually enjoying the process of getting a new lease. Thank you! I wish I could remember the name of the employee who assisted me. He was extremely helpful and had a great personality. I will definitely be back for my next car.

Very smooth and easy process. Everyone was very attentive. Overall great experience. Zach greeted us right away and helped us right along with the process.

I recently purchased a 2021 Tiguan and within the first 4 months, I have had to get the starter replaced and the fuel gauge repaired. I know stuff happens, but when I went back in to see if they could potentially replace the car with a new one because of the issues, they tried to sell me a car with a $200 more a month payment. Horrible service for an issue on a new car. Look elsewhere if you want to be taken care of.