Volkswagen of Orland Park - Service Center

We love VW of Orland Park. Avaldo was great!! He took the time and explained everything that our SUV needed and called the next day when it was ready. When I picked up my SUV t Avaldo was great!! He took the time and explained everything that our SUV needed and called the next day when it was ready. When I picked up my SUV the young lady cashier, was very nice!! Not sure who the Machanic was but our SUV is running great!! Excellent Service!! More

Outrageous! !!! The cost for mode part and service! Unacceptable! I’ve been a VW customer for years. !!! The cost for mode part and service! Unacceptable! I’ve been a VW customer for years. More

Avaldo was great. Explained everything in details and followed up as needed. Did a great job. Explained everything in details and followed up as needed. Did a great job. More

Great Service and a comfortable seating while you wait. I will definitely be coming back. I will definitely be coming back. More

Timeliness, courteousness, quality service & friendly attitude detailed written report of work proposed, completed and costs attitude detailed written report of work proposed, completed and costs More

I was told my car's repair was under warranty. Then I was told it was not. I had to pay to have it towed to another mechanic. Of course at my expense. Then I was told it was not. I had to pay to have it towed to another mechanic. Of course at my expense. More

KELLY the agent /rep. He c was wonderful.He took care of my car. And he did not try to sell me something that I did need. A good man. He c was wonderful.He took care of my car. And he did not try to sell me something that I did need. A good man. More

Experienced, courteous and efficient people to trust your car maintenance. The ambience in the waiting area is excellent, with free water and assorted coffee, as yiu wait for yiur car. Thumbs up guy your car maintenance. The ambience in the waiting area is excellent, with free water and assorted coffee, as yiu wait for yiur car. Thumbs up guys! More

Gerardo is always very helpful and professional. I never feel like I’m being taken advantage of or trying to be upsold on something, just making sure my car stays in great shape and I appreciate tha I never feel like I’m being taken advantage of or trying to be upsold on something, just making sure my car stays in great shape and I appreciate that. More

It was easy to make an appointment. I was greeted and serviced as soon as I arrived. My service advisor Avaldo explained every thing that was offered for my vehicle and why. He listen I was greeted and serviced as soon as I arrived. My service advisor Avaldo explained every thing that was offered for my vehicle and why. He listened to my needs and helped make a plan for my visit. I received a complete inspection of my vehicle with recommendations . My complete time was estimated and delivered within a reasonable time frame. I was very pleased with my service More