Volkswagen of Orland Park - Service Center

Awesome service ALWAYS! A plus rating. Service is always great. Sergio and the staff are Awesome. They always deliver as promise. And if there is an issue, they are always fi A plus rating. Service is always great. Sergio and the staff are Awesome. They always deliver as promise. And if there is an issue, they are always finding a solutions that is mutual. More

As always simply fantastic Love the ease of dropping off a car with orland VW. Also the service manager, whichever one you get, are helpful, knowledgeable, courteous and respect Love the ease of dropping off a car with orland VW. Also the service manager, whichever one you get, are helpful, knowledgeable, courteous and respectful of my time. It is great that they call when finished with total price and then I pick up it is super quick to check out. There are many reasons we own several VW from Orland Service is one of them! More

First time customer First time customer. I was treated well even after I wasn’t so polite at first. I appreciated the patience and my car was repaired without any proble First time customer. I was treated well even after I wasn’t so polite at first. I appreciated the patience and my car was repaired without any problems. Thanks More

Great Service Service Representative was excellent. Went out of her way and to explain all issues. Very knowledgeable. The young lady was friendly and professional Service Representative was excellent. Went out of her way and to explain all issues. Very knowledgeable. The young lady was friendly and professional. Highly recommend this dealership for service More

Recall They answer the phone immediately and gave and appointment right away. They opened exactly at 8:00 am and took my car. They said it will take one hou They answer the phone immediately and gave and appointment right away. They opened exactly at 8:00 am and took my car. They said it will take one hour and that was very accurate. Very good service, congratulations! More

Excessive wait time for an oil change WITH an appointment. Unfortunately I am placing a negative remark to my experience this recent time with your service department. I had made an oil change appointment for Unfortunately I am placing a negative remark to my experience this recent time with your service department. I had made an oil change appointment for 12/23 and was serviced 2.5 hrs later. Unacceptable. I also was promised the $10.00 coupon from the service representative and at the cashier it was provided. This then caused an additional delay because the cashier had to verify again and reprint my bill. More

Good service and nice facilities Very happy with the service and nice facilities to wait for auto and view new models. Keep up the good work. I'll be back for our Jetta's 30,000 miles Very happy with the service and nice facilities to wait for auto and view new models. Keep up the good work. I'll be back for our Jetta's 30,000 miles service. More

Service Thank you...always a great experience....my Jetta with 150,000 miles best dependable car I ever owned...thanks for the service & quality with my car.. Thank you...always a great experience....my Jetta with 150,000 miles best dependable car I ever owned...thanks for the service & quality with my car... More

Service Great service! Hillary greeted me . She was friendly and personable!!! I usually work with Brad; I arrived before he did. He came up to wait Great service! Hillary greeted me . She was friendly and personable!!! I usually work with Brad; I arrived before he did. He came up to waiting area to explain what was going on with my car. He is knowledgeable and treats me with respect. He is an asset to VW!!! Always a pleasure to work with him. More

Quality Service My service rep really took care of my needs. He was aware of my needs and made sure I was satisfied with the work that was performed on my vehicle. My service rep really took care of my needs. He was aware of my needs and made sure I was satisfied with the work that was performed on my vehicle. More