Volkswagen of Orland Park - Service Center

Both Sergio and Natalia make me feel like I am the most important person in the world. Great service by great people. Will certainly buy from you on the future. important person in the world. Great service by great people. Will certainly buy from you on the future. More

For Recall work and Airbag Issue The Covid emergency made It difficult to get through to service to make the actual appointment but that's to be expected as businesses adopt to new pr The Covid emergency made It difficult to get through to service to make the actual appointment but that's to be expected as businesses adopt to new procedures and models for operation. My rep was very professional and helpful. I ended up having to get a rental car since my airbag was taking an unknown amount of time. My only issues is that I never got a call the rest of the day on the status of my car. I had to call the next day to inquire about the status. More

Sergio wrote up my service order I waited in the lounge area for about 75 minutes. I had a cup of coffee and snack. Sergio was polite and efficient. area for about 75 minutes. I had a cup of coffee and snack. Sergio was polite and efficient. More

Sales they are great but service desk lady she nice but she a fast talker almost like Hustle You out ur money but good services she a fast talker almost like Hustle You out ur money but good services More

Excellent customer service and very knowledgeable! My entire experience at Volkswagen of Orland Park was pleasant. I often feel intimidated bringing my car in for service at other dealerships. That is no entire experience at Volkswagen of Orland Park was pleasant. I often feel intimidated bringing my car in for service at other dealerships. That is not the case at all at Volkswagen of Orland Park. Very friendly and caring staff! More

Good Visit They took care my replacing my battery. Took a short time and I received a quality battery. Nice supportive service personal. Price was a little hi They took care my replacing my battery. Took a short time and I received a quality battery. Nice supportive service personal. Price was a little high, but we assume going to a dealer makes it worth it. . More

Prompt timely professional serviceThat says it all. What Prompt timely professional service That says it all. What more can I say. Good job. Wait time for setvice was not long. Service representative was pr Prompt timely professional service That says it all. What more can I say. Good job. Wait time for setvice was not long. Service representative was professional More

Great Dealership This dealership has treated us like family since the day we purchased our VW Passat. I would recommend this dealership to anyone who values great cust This dealership has treated us like family since the day we purchased our VW Passat. I would recommend this dealership to anyone who values great customer service. More

The navigation problem was solved after second visit of 2 days each, 4 days total. I anticipated being called for second visit but had to schedule it myself. I was told my car would be washed for free any ti days each, 4 days total. I anticipated being called for second visit but had to schedule it myself. I was told my car would be washed for free any time service is done when I bought it and I received no wash. More

Always outstanding ! Heather was great with scheduling and addressing my needs. As always, the staff in the Service Department was terrific. I will continue to bring my ca Heather was great with scheduling and addressing my needs. As always, the staff in the Service Department was terrific. I will continue to bring my car to you for service on my vehicle. More