Volkswagen of Orland Park - Service Center

Great service again, as always! Ed and Sergio always exceed my expectations for providing great service and getting it done right the first time! Got an appointment when I wanted it Ed and Sergio always exceed my expectations for providing great service and getting it done right the first time! Got an appointment when I wanted it and work was completed on time. Sergio called me to provide updates and also when it was complete. Thanks guys! More

Awesome Customer Experience Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a Jose worked his TDI magic again. The coordinator was thorough and I was in and out on a Saturday afternoon in less than 60 minutes. Ed Skibinski is a excellent Service Manager because on his day off the shop ran like a finely tuned engine! More

Rust repair Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no proble Brought my car in for a warranty rust repair. They were very accommodating and the quality of the repair work is very good. Scheduling was no problem. More

Fast Easy and Accommodating I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyon I had a safety recall done for my airbag. Service desk was very helpful. They finished the work much faster than I expected. They went above and beyond for both customer service, and the work itself. Thanks! More

Great customer service Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all Came in for oil change & tire rotation. Sergio was great - 5 star customer service. Greeted me promptly & gave me an accurate wait time, answered all my questions. More

Great service Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. Got my car I. Right away and called that morning and fixed by afternoon. Everyone was very friendly and helpful. Price was what they quoted me. More

Pleasant experience. My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explain My dealings with this dealership have always been great. Everyone is helpful and accommodating. The service person I dealt with was Brad he explained what was being done in language I could understand. I have confidence that everything will be corrected. More

Overall satisfied Overall, I was satisfied with the service experience. The sales staff could use to improve their communication skills (email responses in a timely man Overall, I was satisfied with the service experience. The sales staff could use to improve their communication skills (email responses in a timely manner to be improved and lessen any bad attitudes in person). Service staff always kind. More

Great customer service Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem so Very helpful staff, service was excellent. I came in for an oil change and a check engine light. I got the oil changed and the engine light problem solved in a rapid and professional manner. More

DANIEL P The whole service team are great to work with , They kept me informed the whole time on the work in progress and how much the bill would be. The work The whole service team are great to work with , They kept me informed the whole time on the work in progress and how much the bill would be. The work was done right the first time. More