Volkswagen of Orland Park - Service Center
Orland Park, IL
379 Reviews of Volkswagen of Orland Park - Service Center
Had an early morning appointment and was told it be hours before they could look at my vehicle. Then they stated that would not be able to make any repairs to the gas tank door because they likely wouldn’t h before they could look at my vehicle. Then they stated that would not be able to make any repairs to the gas tank door because they likely wouldn’t have parts. What is the point of making an appointment at a specific time if you cannot honor it? More
Gerardo was great in an unfortunate product delay situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service situation with my vehicle. He navigated a lot of issues with thoughtfulness, expertise and top notch customer service More
Despite me stating twice there were issues with my brakes on a brand new car, and being blown off for months, it was found at my 10,000 mile service that my brakes were shot! LISTEN to your customers! This on a brand new car, and being blown off for months, it was found at my 10,000 mile service that my brakes were shot! LISTEN to your customers! This should have been avoided More
The service writer was very helpful. Kept in touch with every step of the was. H e was forth coming on my repair and explained what needed to be done. Also explained why my EPC light Kept in touch with every step of the was. H e was forth coming on my repair and explained what needed to be done. Also explained why my EPC light had come on. More