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Volkswagen of Panama City

Panama City, FL

Overview
Reviews
Vehicles
4.8
199 Reviews
Call Dealership (866) 578-4270

3605 East 15th Street

Panama City, FL

32404

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Showing 199 reviews

September 30, 2023

Perfect experience today when getting my car serviced at VW of Panama City today. Will be back. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
Report | Print
Oct 03, 2023 -

Volkswagen of Panama City responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 28, 2023

Michelle, Mark, Matt, Keith in parts, and all the technicians, are the very BEST in the business ! I appreciate the service I get there!! More

by 12beachguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
September 21, 2023

Matt in service was excellent! He worked me in and hand me back on the road in no time! More

by chasekanitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Sep 24, 2023 -

Volkswagen of Panama City responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Matt provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 20, 2023

Always friendly and helpful. Provides clear explanations of work that needs to be Dona and what was done. More

by Budgetlady1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Sep 22, 2023 -

Volkswagen of Panama City responded

It's fantastic to hear that you've consistently had a friendly and transparent experience. Thank you for sharing your positive experience!

September 15, 2023

Everyone in the service department I have dealt with goes above and beyond! A+ 5-star service is what you get with them every time! I can't rave about them enough. Thank you, Mark and Royce, for always be More

by ILOVEPCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Royce
Report | Print
Sep 25, 2023 -

Volkswagen of Panama City responded

That's fantastic to hear! We're so happy you had a great experience. We always strive to provide the best service to our customers, so we're glad to hear you were pleased. Thank you for your review!

September 13, 2023

VW OF PANAMA CITY, FL is absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individu More

by carolmccartney17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs, Michelle Rodriquez
Report | Print
Sep 13, 2023 -

carolmccartney17 responded

VW OF PANAMA CITY, FL IS absolutely an awesome & OUTSTANDING DEALERSHIP. I would recommend it to anyone & their service department is the best. Michelle Rodriquez & Mark Skaggs are awesome individuals. They go above & beyond to provide personal & up front information re: service. Thank you so much

September 10, 2023

Thank you Mark and service team for a great experience. Friendly service, detailed description and video of recommendations to keep car healthy and safe. I appreciate you all. God bless! More

by Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs
Report | Print
Sep 23, 2023 -

Volkswagen of Panama City responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Mark provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 07, 2023

Gets your car serviced as quickly as possible so the wait time isn't to bad. Thanks vw More

by elainesunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skaggs,
Report | Print
Sep 19, 2023 -

Volkswagen of Panama City responded

Thank you for the Five-Star review and for choosing Volkswagen of Panama City. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 02, 2023

I just got done having Matt install a new battery and wanted to let you know that he got me in quickly and is very professional and polite. His is very much appreciated! 👍👍 More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mark and Michelle
Report | Print
Sep 21, 2023 -

Volkswagen of Panama City responded

We are glad we could help!

August 31, 2023

Because there are not a lot of VW dealers around you are almost forced to the closest dealer. I am lucky that the closest is also the BEST! Great and competent and professional service. Matt is the best. More

by jlorgiefsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Report | Print
Sep 09, 2023 -

Volkswagen of Panama City responded

Thank you for choosing Volkswagen of Panama City. We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

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